As the world's largest healthcare services company with more than $100 billion in annual sales, McKesson Corporation is a Fortune 15 company that provides pharmaceutical supply management and information technologies across the entire continuum of healthcare. Information management so powerful that it supports peace of mind. At McKesson Technology Solutions, it takes knowledge and experience. And people like you. People with the passion to make a difference. People with the power to provide comprehensive information systems solutions for the entire continuum of healthcare. And to eliminate inefficiencies and obstacles in healthcare. That's the power to build your future.
Current Need
HRM Implementation Consultant
DEPARTMENT: Horizon Radiology Manager - Services
STATUS: Professional
LOCATION: Richmond, BC or Remote US
TRAVEL: 80% across North America
SUMMARY: Provide Application Build, Workflow Analysis and On-Site Applications Training services at new and existing installations.
RESPONSIBILITIES:
*Conduct Current State Workflow Analysis
*Design Future State Workflow (including System Workflow and Department Process Workflow)
*Determine application optimization within the department and provide the customer with Best Practice methodologies
*Analyse unique configurations of customer sites and customize processes and training accordingly
*Develop training plans and documentation
*Coordinate and provide Super User application training
*Ensure that course completion certificates are supplied to customer sites in a timely manner
*Ensure that all Super Users are able to train customer End Users and understand any unique customer site requirements
*Provide HRM Application Training and support to other MIG staff from Technical Marketing, Sales, Support and other groups as required
*Identify, File and Follow-up Product Feature requests
*Identify, File and Follow-up Product Investigation requests
JOB CHALLENGES:
*Working under tight timelines and conflicting schedules.
*Managing multiple projects at one time.
*Managing challenging customers.
*Frequent, often short-notice travel.
*Facilitating customer teams to improve clinical and operational processes in Health Care environments.
RECOMMENDATIONS:
*Recommend Best Practices to Customer
*Recommend courses of action to resolve implementation issues
*Identify and implement improvements to Implementation Process
*Identify improvements to Product
*Identify opportunities for further Team education and growth
QUALIFICATIONS REQUIRED:
a) EDUCATION: Bachelor¿s Degree in Computer Science, Health Sciences, or Education; Certified Radiology Technologist; or equivalent or related experience.
b) EXPERIENCE:
*Minimum 5 years of Training or Education
*5 years of IT and/or Health (Radiology) background
c) BACKGROUND:
Knowledge of Databases and Enterprise-class Information Systems
Strong background in Health Care services and Hospital operations ¿ specifically Radiology
d) CRITICAL SKILLS:
*Strong written and verbal communication skills
*Ability to communicate complex ideas in an understandable manner
*Excellent analytical and problem-solving skills
*Strong Presentation and Training abilities to a wide variety of audiences
*Confidence to express and defend recommendations to customer
*Independent, Self-starter, Team Player
*Strong Customer Service skills
*Intermediate IT skills
*Strong understanding of Clinical Environment and Health Care Operations.
Company Statement
McKesson offers a competitive compensation and benefits package.
McKesson is everywhere in healthcare. We offer a wealth of opportunity for individuals with a desire to make a difference in providing industry-leading, integrated healthcare services and solutions. Individuals with the passion to be a part of our entire continuum of patient-focused care. It's you and McKesson - empowering healthcare. Visit www.mckesson.com/careers for more information.
As an equal opportunity employer, McKesson Corporation unites the talents and contributions of all to advance the power of healthcare.
