Teller - Back Bay Office: Boston Private Bank & Trust Company

Boston Private Bank and Trust Company provides banking and investment services to individuals, their families and their business. It has an investment management emphasis on mid to large cap equity and actively managed fixed income portfolios. Boston Private Bank and Trust Company also offers a First Time Homebuyer Program and "soft second" mortgage financing. Under its Accessible Banking Program, the Bank is an active provider of real estate financing for economic development, small business and affordable housing.

Please note that this position is in our Back Bay Office

To provide superior client service and professional assistance to our clients, prospective clients & associates. This position will encompass all phases of teller operations, while also providing daily support to the office manager as required.

Major Responsibilities:

· Greet all clients and guests professionally and responsively

· Provide courteous and timely processing of all incoming calls

· Process teller transactions and respond to product and service inquiries in a responsive, accurate and timely manner.

· Build internal and external relationships through exceptional problem-solving, taking ownership and

follow-through.

· Making sure the Banking Hall remains in a neat and orderly fashion each day.

Internal Operations

· Assist other team members as needed.

· Responsible for the opening and closing of the vault.

· Perform office end of day settlement.

· Complete currency transaction reports.

· Service and settle ATM.

· Responsible for inventory, supplies and mail.

· Processing internal transfers, handling research requests, address changes and account maintenance as

needed.

· Other duties as required.

· Comply with all Federal, State and local laws as well as BPB&TC policies and procedures.

All Boston Private Bank & Trust Company employees are expected to adhere to the following competencies:

Core Competencies:

· Client Focus - Dedicated to meeting the needs of internal and external clients; listens effectively and establishes and maintains relationships and gains client’s trust and respect.

· Ethics, Integrity and Trust - Considers ethical issues before decisions are made and seeks to achieve results that are in the best interest of the Bank.

· Ownership, Accountability, Responsibility and Compliance - Takes ownership of tasks, projects, and relationships and follows through on obligations and promises.

· Self Development and Learning - Personally committed to learning and actively works to continuously develop professionally.

· Teamwork and Collaboration - Works collaboratively; finds common ground and solves problems for the good of all and can represent his/her own interests and yet be fair to the team.

Qualifications: