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Market Manager: Sterling Health Plans
Sterling is a growing company dedicated to innovation and teamwork. Our customers value the superior service, reliability, and commitment to excellence that Sterling's professionals demonstrate daily. And at Sterling we value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth.
Sterling Life Insurance Company was established in 1958. In 1999, Sterling contracted with its sister company, Olympic Health Management Systems, Inc., to develop products for the rapidly expanding market comprised primarily of older Americans. Sterling's national licensing and Olympic's expertise in designing products and services exclusively related to the Medicare population have blended to form a team that is stable, innovative, and responsive to the needs of clients and beneficiaries. Today, Sterling offers a variety of products and services to fit the needs of Medicare beneficiaries. The combined staffing of the two sister companies has grown to over 1,000 talented and diversified people working together to achieve a number of industry "firsts." Sterling was the first to successfully contract with the Centers for Medicare & Medicaid Services (CMS) for a newly-authorized product, Private Fee-for-Service (PFFS). By incorporating this plan into its already established Medicare supplement and Medicare Select supplement insurance plans, Sterling became the first to offer this mix of products in one platform. It is believed Sterling was also the first to allow enrollees/policyholders to move between health plans as their needs change without additional underwriting-an extraordinary feature we call Choice and Mobility. Today Sterling is licensed in 50 states, plus Washington, D.C., and has sales offices spanning the nation. The product line continues to grow and now includes Life products and Medicare Prescription Drug plans. The products and services will not stop here. Our Business Development team is constantly looking for new programs that will benefit the Medicare market. Sterling is rated "A-" (Excellent) by A.M. Best. Sterling is part of the Munich Re Group. Munich Re Group has earned an A+ (Superior) rating from A.M. Best, and is one of the world's largest reinsurers, dedicated to turning risk into value. With the Medicare market booming, Sterling's future looks very bright. Sterling has the right products, the right partners, the right audience, and the right people. Sterling Life Insurance Company is an Equal Opportunity Employer committed to a diverse workforce, M/F/D/V. Employment contingent upon a successful background check. Position Description: Job Title: Market Manager FLSA: Exempt Reports to: Regional Manager Class: BD5 Summary: Responsible for the overall management of the marketing of Medicare supplement insurance plans and any other complementary products. Develops and motivates sales force to achieve goals and compliance with all applicable rules and regulations. Operates the sales office, the functioning of the office staff, and directs the field force. Duties and Responsibilities: 1. Recruit and hire new agents, support staff, appropriate licensing for agents. 2. Train sales agents regarding Medicare, product knowledge, prospecting, telemarketing and sales presentations. Train telemarketers and monitor results. 3. Ensure that agents use appropriate state approved forms, sales collateral and advertising in marketing product. Ensure that agents maintain the highest professional standards in accordance with state regulations. 4. Identify markets--centers of community influence involving religious and/or senior organizations, including such areas as housing and consumer groups--and coordinate agent involvement in promotional programs within the framework of these community resource centers. Establish mechanisms to identify eligible Medicare subscribers. 5. Develop marketing strategy; monitor competitive product lines and provide this information to agents. 6. Continually monitor marketing efforts of agents with regard to approach, sales presentation by agents and assimilates agent feedback regarding product reception, competitors influence in marketplace and marketing support requirements. 7. Review all Medicare supplement applications submitted for underwriting/approval to assure accuracy in completion and its timely submission to Sterling for processing. 8. Supervise and manage office support personnel who support agents with telemarketing, secretarial support and assist seniors/subscribers with claims. Knowledge, Skills and Abilities: * Sales and sales force management experience * Marketing skills * Knowledge of managed care and all insurance products * Understanding of D.O.I. rules and regulations * Capable of working and communicating with co-workers, agents and hospital personnel with diverse personalities * Read interpret and explain financial statements * Input, retrieve and compile data utilizing strong personal computer skills * Excellent verbal and written communication skills to include formal document preparation and verbal presentation experience * Strong organizational skills with emphasis on attention to detail * Possession of a current valid drivers license, reliable transportation and vehicle insurance when required for local or regional travel Education and Experience: * Three years of business experience * BA or BS degree Desired: * Experience in, or understanding of, hospitals, healthcare and/or insurance industry To Apply Visit : Sterling Life Insurance Company
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