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Switchboard Operator: Massachusetts Eye and Ear Infirmary

Job ID08-0421
Company NameMassachusetts Eye and Ear Infirmary
Job CategoryClerical/Administrative
LocationBoston, MA
Position TypePart-Time, Employee
Experience1-2 Years Experience
Desired Education LevelHigh School
Date PostedSeptember 21, 2009 (Reposted Nov 30)
Massachusetts Eye and Ear Infirmary
View Massachusetts Eye and Ear Infirmary profile and job listings

Mass Eye & Ear Infirmary


Requisition Number 09-0421


Title SWITCHBOARD OPERATOR
Department Communication
Shift Day
Hours Per Week E/O SAT-SUN 7AM-3PM
City Boston
State MA
Description Provides general information, directions, monitors alarms and implements emergency procedures. Operates the SDC Intellidesk computer attached to the Lucent System 75. Provide status/location and activation of users /pagers. Process incoming calls for staff, physicians, patient information, physician answering service and general Infirmary information. May coordinate the receipts and distribution of packages, specimens, telegrams, flowers, medical records and information. May greet and direct visitors and patients.
Requirements High School diploma with some college courses or vocational training. Computer experience is helpful. Familiarity with the AT&T System 75 is required. Computer and SDC Intellidesk experience is helpful. Must have excellent communications skills to communicate with the patients and visitors. Polite and clear pronunciation of English words. Knowledge of the Boston area and transportation commuter systems is helpful.



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