Network Engineer (NEBED209): Health Dialog Services Corp.

Health Dialog is a leading provider of care management services and is a wholly-owned subsidiary of BUPA, a global provider of healthcare services. Health Dialog helps physician groups, health plans, government agencies, and self-insured employers improve healthcare quality while reducing overall costs. The firm's offerings include disease management, analytic services, telephonic and online Health Coaching, health and wellness initiatives, and other care management support for individuals, payors, and physicians. Health Dialog helps individuals become more actively engaged in the management of their health and healthcare and have more effective relationships with their physicians.

This role will provide support for the growing network environment. This includes main-taining connectivity, security, etc. across the entire enterprise. Key deliverable will be network monitoring, providing reliable networks as well as assisting in the deployment of network based applications. Additionally, this position could be responsible for data center and facility build outs.

Primary Responsibilities

• Recommends solutions related to network solutions to meet and improve the company needs.
• Participates in tactical leadership and decision-making for company-wide business systems needs.
• Assists in the presentation of information to management resulting in the purchase or upgrade of hardware, software, and network and telecommunication equipment.
• Recommends budget amounts and options for future enhancements.
• Maintains knowledge of computing technology and application through continuing education.
• Communicates, verbally and in writing, to third parties and internal users in the installation, problem identification, and trouble shooting processes.
• Maintains detailed records of communication, correspondence and responses to assist in planning process.
• Researches questions and follows-up regarding networking solutions. Coordinate with others in developing solutions.
• Train other Health Dialog personnel on network related process and technology.
• Trouble-shoot networking problems via hardware and software.
• Monitors the Health Dialog networking environment.
• Assist with the establishment and implementation of Heath Dialog computer policies, procedures, and standards and ensure their conformance with company objectives.
• Maintains confidentiality of sensitive company and PHI data without exception.
• Provide weekly written status to direct management.
• Document technical changes as needed during implementation and modification.
• Coordinates special projects related to department and company goals, as assigned.
• Indirectly supervises staff during project implementation. Contributes to the positive team efforts of the department and company.
• Performs other duties as assigned.

Networking Skills

• VPN, ISDN, DSL, T1, DS3
• TCP/IP, VOIP, MPLS
• DHCP, DNS, DFS, WINS, NIS, NFS
• NAT, RIP, TACAS, MS RAS, Radius
• Network monitoring - Solar Winds
• Cabling - Cat 6, Fiber, termination and standards
• Cisco Works 2000

Microsoft Skill set

• Networking with Microsoft Server OS 2000 - 2003
• Networking with Microsoft Workstation OS 2000 - XP
• General understanding of Active Directory w/ Schema, location, GPO skills a plus
• General understanding of Windows Clustering
• Exchange messaging transmission process
• IIs communication and setup
• Terminal Services / RDP
• Scripting, pearl, batch etc skills a plus

Hardware experience

• Cisco switches: 2600 - 3600, 6000 - 9000
• Cisco Routers: 2800, 3600, 7200
• Google search appliance
• Tipping Point
• Checkpoint firewall
• Resilience firewall
• APC / UPS
• HP servers and blade technology

Other skills

• Linux Red Hat 3.0 / 4.0 (AS and ES) a plus
• Citrix Netscaler
• SambaTravel
• Domestic and international travel required and may exceed 15 %Physical
• Work will be performed primarily in an office environment, but some duties must be performed in data center or computer room environments

• Four-year degree in Computer Science, Engineering, Business Administration or Business Systems or equivalent work experience.
• CCNE or MCSE certification desired but not required with experience

Health Dialog is an Equal Opportunity Employer and does not accept unsolicited resumes from third party search firms.

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