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Ensure the highest level of customer service is provided to patients, fellow employees and referral sources.
Ensure that accurate insurance information, verification and pre-authorization is obtained.
Process all billing daily, ensuring that claims are accurate, timely and fully documented.
Follow up on all open accounts, maintaining thorough chronological financial records on each patient account.
Coordinate communications with payers to ensure accurate billing practices, enhance reimbursement opportunities and reduce Days Sales Outstanding (DSO).
Provide counseling to patients advising them of their financial responsibility and obtaining credit agreements for outstanding balances.
Apply payments and adjustments to patient accounts in billing system, processing deposits and cash sweeps calls in a timely manner.
Maintain accurate and complete patient files, ensuring that they are compliant.
Administer quality assurance programs to ensure patient satisfaction with facility services as necessary.
Ensure timely reporting of key statistics to market management and division for sales, revenue, cash and patient flow.
Comply with the system of internal controls to ensure proper handling of cash receipts, including billing system data entry and bank deposits.
Ensure accurate and timely reporting of facility employee hours to Payroll Department.
Coordinate scheduling of practitioner schedules to ensure proper coverage of patient appointments.
Performs other duties or special projects as assigned. | 
