Company Description
We are one of the largest global suppliers of healthcare equipment, renowned for innovative products, services and solutions including diagnostic imaging systems, therapy equipment for treatment and electromedicine and IT solutions to optimize workflow and increase efficiency in the healthcare industry.
Siemens is an Equal Opportunity Employer encouraging diversity in the workplace.
For more information please visit www.usa.siemens.com
Job Description
The Patient Management Analyst’s role is to evaluate system needs of staff and operating departments, and support end users at various Managed Service Hospitals as related to the use of the HIM & Patient Management systems. This role is responsible for understanding customer needs, researching issues, and delivering quality resolutions. In addition, this position will provide ongoing application issue support.
Responsibilities
• Works with team members / user liaisons to assess departmental needs and objectives.
• Review documentation release by internal software developers and to keep apprised of changes and upcoming developments in software applications.
• Communicate software problems and issues to software development and support teams.
• Supports in designing system changes and/or approaches and required enhancements.
• Advises in coding, preparing test data, testing and debugging and implementing of system building.
• Advising producing standard program, system and user documentation for enhancements needed.
• Supports analysis and troubleshooting for various business applications.
Position Requirements
• Bachelors degree required, preferred concentration in computer science, information systems, or direct working experience equivalent. Experience in hospital setting a plus.
• Experience with INVISION Patient Management application and OAS Building tools a plus
• Experience with EAD application, OAS Gold Builder tools and Adhoc reporting a plus.
• Excellent written and oral communication skills. (Instructional and presentation skills a plus)
• Excellent interpersonal skills, with a focus on motivational skills and positive attitude.
• Ability to present ideas in business-friendly and user-friendly language.
• Highly self motivated and directed.
• Good analytical and problem-solving abilities.
• Ability to execute tasks in a high-pressure environment.
• Very strong customer service orientation.
• Ability to work in a team-oriented, collaborative environment
