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Customer Service Representative: California National Bank

Job ID09-0126
Company NameCalifornia National Bank
Job CategoryCustomer Service; Banking/Mortgage
LocationGlendale, CA
Position TypePart-Time, Employee
ExperienceUnspecified
Date PostedOctober 30, 2009 (Reposted Nov 16)

At a time when the Banking industry faces many economic challenges, California National Bank continues to fulfill our mission as the Bank of Choice in Southern California. We provide unparalleled service to our customers by investing in our strongest assets-our employees. CalNational believes in treating employees with highest level of dignity and respect and empowering them to set goals and pursue professional growth.

Cal National is an Affirmative Action and equal opportunity employer committed to diversity and to creating a work environment where the individual is valued and respected. M/F/D/V

We're banking on YOU!

Description:

California National Bank--now part of U.S. Bank is looking for personable people like you to represent us with your great attitude, while assisting customers with their financial needs. Don't miss this fabulous opportunity to start or continue your career in banking, where you can develop your skills in a friendly, community-based bank environment! We believe in growth opportunities. Part-time employees are eligible for vacation and a 401k plan. Full-time employees receive those benefits and more!

A CSR's (Customer Service Representative) primary responsibility as a teller is to process transactions accurately and efficiently in accordance with established policies and procedures while consistently seeking to impress our customers by demonstrating Cal National's integrity and spirit. As a CSR you will identify customer needs, explain, promote and sell various products and services in a way that builds customer loyalty through courtesy, knowledge and friendliness.

The ideal candidate will be available to work 30 hours. Final schedule is flexible based on candidate availabitly and branch need. Frequent Saturday's required. Reliable and punctual attendance is critical.

Requirements:
A high school diploma or GED and a minimum of six months cash handling and customer service experience with an emphasis on sales; must be able to provide information in writing or verbally; 10-key adding machine or keyboard skills; ability to be on time every day. Desired Skills: Previous cross sell, up-sell and/or referral experience as well as the ability to identify clients' financial goals and objectives; previous banking/financial services and/teller experience.

To be eligible for employment with California National Bank you must be able to establish proof of eligibility to work in the United States, successfully pass a background screening and must be at least 18 years of age. Successful candidate will also be required to obtain a passing score on TellerVision assessment.

Cal National--now part of U.S. Bank is an Affirmative Action and equal opportunity employer committed to diversity and to creating a work environment where the individual is valued and respected. M/F/D/V








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