Cancer Information Specialist at ACS: American Cancer Society

Please do not apply via HotJobs. Instead, please go online to www.cancer.org/jobs or use the following url:http://careers.peopleclick.com/careerscp/client_acs/external/search.do

RESPONSIBILITIES:
Save lives and fulfill yours as a Cancer Information Specialist at the National Cancer Information Center in Austin, TX! Start your career with the American Cancer Society by working on the front lines of the fight against cancer.

Cancer Information Specialists are responsible for responding to inbound calls from constituents of all backgrounds by providing education, resources, and assistance. Our employees aid those in the fight against cancer by telephonically communicating cancer and organizational information, accepting donations, and connecting callers with appropriate resources. This position requires individuals to listen actively to constituent concerns and resolve caller needs immediately using online databases. Our priority is to serve all constituents with respect, empathy, and exceptional customer service. The starting salary is $27,795/yr with generous benefits.

QUALIFICATIONS:
In addition to being experienced in a service related field and being willing to work schedules ranging outside of standard business hours, successful Cancer Information Specialist candidates will be...
-Mission driven
-Able to display an other-focused attitude
-Customer service oriented
-Able to multi-task with technology
-Emotionally composed
-An active listener
-An effective communicator
-Adaptable
-A problem-solver
-Able to use probing skills
-Amenable to structure and direction
-Receptive to feedback
-Professional

Additional preferred qualifications include college coursework in a related field and English-Spanish bilingual proficiency

Please do not apply via HotJobs. Instead, please go online to www.cancer.org/jobs or use the following url:http://careers.peopleclick.com/careerscp/client_acs/external/search.do