Senior Manager, Global Expense Reimbursement Process: Symantec
| Job ID | 584986 |
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| Company Name | Symantec |
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| Job Category | Accounting/Finance; Accounting/Finance |
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| Location | Springfield, OR |
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| Position Type | Full-Time, Employee |
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| Experience | Unspecified |
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| Desired Education Level | Master of Business (MBA) |
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| Date Posted | September 30, 2009 |
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| View Symantec profile and job listings |
| Company Overview
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Symantec is a global leader in providing
security, storage and systems management solutions to help our
customers – from consumers and small businesses to the largest global
organizations – secure and manage their information-driven world
against more risks at more points, more completely and efficiently. Our
software and services protect completely, in ways that can be easily
managed and with controls that can be enforced automatically – enabling
confidence wherever information is used or stored.
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Responsibilities
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Responsible for the global employee expense reimbursement process.
Develop existing operational processes to deliver excellent service
to our customers, drive change to maximise efficiency, increase use of
technology and continuously improve the service provided to support the
business.
Work with internal and external business partners to identify,
develop and drive the implementation of strategic process improvement
programs or initiatives.
Manage the relationship with key internal stake holders, and our
outsourced service providers to ensure efficient operation of process.
Evaluate and report overall process effectiveness through key performance and operating metrics.
Project management including the completion of the final stages of the Concur expense system implementation.
Partner with IT on process improvement initiatives and project management.
Establish expense report process and systems for acquired entities and organic expansion.
Monitor industry trends and developments and identify opportunities and bench mark to best practice.
Ensure compliance with local statutory and tax requirements and ensure the expense report process is Sarbanes Oxley compliant.
Ensure financial controls are in place and employee expenses are recorded correctly in our financial accounts.
Manage, lead and develop the global expense processing team across regions.
Work with internal business partners to develop policy, training
and education programs for Symantec employees, utilising available
technology.
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Qualifications
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The successful candidate needs to hold a
MBA or similar professional qualification. A proven track record of
process management and experience managing a team is essential,
preferably across regions. Project management experience is essential
and proven track record in process re-engineering.
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Other Information
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Strong project management skills.
Strong process management skills with experience in process design, automation and implementation.
Strong customer focused background with commercial awareness and ability to think strategically.
Demonstrated ability to develop and build strong working
relationships with internal business partners and third party service
providers.
Ability to manage outsourced teams.
Demonstrated ability to motivate, develop and lead a team across regions.
Ability to work in a dynamic multi cultural environment.
International travel required to support the role. |
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