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Co Manager, Ann Taylor Factory Rehoboth Beach: Ann Taylor
Position Overview:
In partnership with the Store Manager,direct all activities required to achieve all store goals, including sales objectives, client service, human resource management, payroll and operating expenses, loss prevention, and merchandise presentation while driving both associate and client engagement. Primary Responsibilities/Accountabilities: Directs client service efforts that areconsistent with Ann Taylor standards, to increase transactions and capture client opportunities Assists withdevelopment of team to accomplish store’s business objectives through recruitment, selection, coaching, investment, engagement, retention, and motivation Supportsattainment of sales, payroll, and inventory shortage goals Execution of merchandise presentation, restocking, and recovery to maximize productivity Understands theAnn Taylor culture and ensures compliance with all Ann Taylor Values & Practices, and store operational standards Additional responsibilities as assigned by Store Manager, District Manager, or Regional Vice President Revenue Generation: Understands how to maximize daily business Drives toward store’s achievement of quantifiable performances (e.g. Net Sales, ROV, Conversion, UPT, DPT, payroll, inventory shortage, Operational Assessments, and credit cards) Studies business reports to gain understanding of inventory problems and/or areas of opportunity People Management: Fosters a client-focused team environment by driving volume and anticipating clients' needs Provides exceptional client service byrole modeling the Ann Taylor service standards Takes responsibility to immediately addresses client concerns Communicates appropriate goals, results (e.g. financial performance and productivity), and directives Actively manages associates’ client service skills by providing informal and formal feedback Assists in the recruitment, selection, and hiring of diverse talent Holds self and associates accountable for achievement of financial results and statistical standards Constructively confronts and provides feedback to help resolve conflict Seeks a continuous learning environment by requesting input and involving others Treats others fairly and with respect, valuing differences; builds relationships based on an individualized approach Assists in the development of associates by delegating appropriately and matching talents with tasks, while recognizing accomplishments Supports Store Manager and fosters team commitment through building relationships and recognizing individual contributions Forms networking relationships with internal and external peers Store Operations: Prioritizes and executes daily and weekly tasks (e.g. Price Changes, MOS, Special Orders, merchandising needs, payroll adjustments, processing of shipment, transfers, and proper claims process) Supports Loss Prevention practices and completes operational assessments to protect company assets Maintains the store’s organization, appearance, and cleanliness Uses available resources to assistin executing tasks/directives Ensures safe work environment, including OSHA compliance Product / Brand Management: Executes visual merchandising updates andproduct placement within corporate guidelines and maintainsvisual standards as defined by the Visual Merchandising Guide Uses product knowledge tools to execute directives and interpret Store Sets Executes company brandinitiatives to the physical store layout Supports continuous product movement based on company directives, client profile, and store sales Integrates strategic activity on the floor, which includes restocking and recovery Clearly articulates the company's brand positioning Educates associates on marketing initiatives, productplacement, lifestyle concepts, and product knowledge Models Ann Taylor’s Values & Practices while holdingassociates responsible for their actions Applies knowledge of product with internal and external clients Understands Ann Taylor’s competitors and communicates competitive landscape Position Requirements: Human Resources: Proven ability to recruit and develop others Client Service: Ability to function as a role model, ensuring that the client remains the top priority Store Operations and Organization:
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