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Customer Service Representative - Bilingual French/English-CAR00001GM: Avis Budget Group

Job IDCAR00001GM
Company NameAvis Budget Group
Job CategoryCustomer Service; Sales
LocationTulsa, OK
Position TypeFull-Time, Employee
Experience1-2 Years Experience
Date PostedSeptember 23, 2009 (Reposted Nov 19)
Avis Budget Group
View Avis Budget Group profile and job listings













Company: Avis - Avis Budget Group

Location: United States of America-OK-Tulsa

Salary/Wage:

Status: Full-time

Job Category: Call Center/Client Services

Work Experience: 1-2




Contact:

Email:













Customer Service Representative - Bilingual French/English-CAR00001GM


Description

Avis Budget Group, operates two of the most recognized brands in the global vehicle rental industry through Avis Rent A Car System, LLC and Budget Rent A Car System, Inc. We are currently searching for Bilingual French/English Customer Service Representatives to provide overall service to our customers with the purpose of retaining and growing business in our Tulsa, Oklahoma Contact Center.

Essential Duties and Responsibilities
  • Provides customer service and administrative support including but not limited to writing correspondence, faxing, ordering renter applications.
  • Provides fast and accurate responses to customer inquiries and concerns
  • Provides general information regarding ABG locations, service, policies and procedures.
  • Promotes special offers.
  • Coordinates special needs of executive-level reservations.
  • Assists customer with billing issues.
  • Investigates and respond to any customer service related issue.
Successful candidates will possess the following knowledge, skills and abilities:
  • Strong PC skills
  • Strong detail orientation
  • Good customer service skills
  • Strong verbal and written communication skills
  • Good organizational skills
  • Able to multitask and prioritize effectively
  • Excellent telephone and listening skills, specifically requiring professional telephone demeanor to effectively serve clients.
  • Ability to work in team environment
The compensation package includes a competitive salary and excellent benefits.

  • High school diploma or equivalent required, some college preferred.
  • Must be fluent in French and English
  • 2 or more years of sales or customer service experience.
  • Computer experience including strong keyboard skills and data entry







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