*Sr Storage Ops Specialist - SMS: EMC Corp.

*Sr Storage Ops Specialist - SMS

GENERAL SUMMARY

The Senior Storage Operations Specialist provides operational support and guidance to customers to support the management and use of EMC storage solutions. Responsible for performing a wide variety of daily storage management tasks as well as providing recommendations for effective and efficient storage system use. . Capable of working with minimal supervision. Considered an expert in the implementation and use of EMC storage solutions. Knowledgeable of industry best practices in the implementation of complex storage environments. Demonstrates strong interpersonal skills with EMC Sales, TS and external customers.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Provide proactive recommendations to the customer for improving storage operations and/or effective use of EMC storage solutions to help maximize their satisfaction with EMC.
Responsible for performing daily operational tasks like storage provisioning and maintaining availability at the customer site(s). Provisions storage based on standardized procedures as outlined by EMC best practice documentation
Participates in the execution of the business continuance and disaster recovery plans as agreed upon by EMC and the customer.
Participates in the design and operational execution of the customer's storage disaster recovery process as required.
Performs necessary storage infrastructure maintenance in accordance with EMC and customer's change management policies.
Represents EMC in a professional manner to customers, EMC Partners and other EMC personnel at all times. May be required to support and instruct less experienced co-workers, through classroom training sessions or on-the-job mentoring. Trains customer personnel when authorized by TS Management or as part of the specific Statement of Work (SOW).
Participates in the continual review and improvement of existing operational policies and procedures in compliance with EMC's storage management best practices.
Performs other duties as required. EMC Proven Professional Certification desired.

SKILLS

Knowledge of the technical aspects of hardware/software subject matter.
Cross-Functional skill.
Customer focused.
Proactive.
Communication skills.
SAN & NAS storage.

EMC Corporation (NYSE: EMC) is the world's leading developer and provider of information infrastructure technology and solutions that enable organizations of all sizes to transform the way they compete and create value from their information. Information about EMC's products and services can be found at www.EMC.com.

If you're looking to make a difference, not just in technology but wherever people live and work, to advance what's possible and move the world forward, to work with the sharpest minds in information-come to EMC. And if you're looking for greater balance in your life, we can help there too with healthy work styles, full tuition reimbursement, personal wealth-creation support, and unlimited opportunities to do important and exciting work in IT. For more information on careers at EMC and to apply, click here.

EMC values an inclusive work environment where every employee is encouraged to share their ideas and talents, so we can leverage our diversity. From our diversity, EMC draws the strength to be a world-class company.

EMC is committed to creating an environment of inclusion that has many dimensions-cross-geography, cross-organization, and across traditional lines of difference, such as gender, sexual orientation, ethnicity, and race.

Thanks,
EMC Team