Visitor Services Representative - Cashier: Museum of Science - Boston

POSITION SUMMARY:

Jump-start your career in our Visitor Services department!

The Museum of Science is actively interviewing for enthusiastic, upbeat front-line Visitor Services Representatives who thrive in a highly trafficked public environment. Cash handling skills required. Professional maturity, excellent customer service and communication skills a must! This is a uniformed position that requires working during scheduled holiday periods and school vacation weeks due to increased attendance.

*Courteously and efficiently sell tickets and memberships to Museum visitors, giving accurate and helpful information to help them make their choices. Upgrade the sale whenever possible and ask point-of-sale survey questions as required. Handle large amounts of cash and credit card transactions honestly and accurately to protect Museum revenues.

*Carefully check tickets/memberships at the entrance to venues to prevent unauthorized entrance and keep accurate manual counts as required.

*Provide accurate information and helpful assistance in a courteous manner while on duty in any location.

*Assist in evacuating visitors from the building during emergency situations in a calm and helpful manner.

*Perform other work-related duties as required by Manager

AVAILABLE SHIFTS:

Shift #15, Temporary Part Time (16 hrs/wk): Saturdays 8:30am-4:30pm and Sundays 8:30am-5:30pm

Shift #209, Temporary Part Time (15.25 hrs/wk): Fridays 4:00pm-7:15pm, Saturdays 4:15pm-8:15pm, Sundays 9:30am-6:00pm

Shift #210, Regular Part Time (13.25 hrs/wk): Saturdays 4:45pm-10:00pm, Sundays 9:45am-6:15pm

QUALIFICATIONS SUMMARY:

• General knowledge and understanding of the work environment
• High school diploma or equivalent
• Six (6) months experience
• Customer service skills
• Ability and eagerness to upgrade a sale and encourage visitors to purchase a membership
• Communication skills
• Cash handling experience
• Basic computer skills

Non-Exempt (Hourly). $8.50-9.00/hr (non-negotiable).

BENEFITS:

Free parking in the Museum garage, T accessibility, free Exhibit Halls admission and Omni/Laser/Planetarium shows, discounts in the Museum store and cafe, retirement & savings plan.

TO APPLY FOR THIS OPPORTUNITY IN OUR DIVERSE AND DYNAMIC WORK ENVIRONMENT, SUBMIT YOUR COVER LETTER AND RESUME TO:

Human Resources Department
Museum of Science
Science Park
Boston, MA 02114
Fax: (617) 589-0362
Email: jobs@mos.org

Visit www.mos.org/jobs for our most up-to-date employment listings. No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application. The Museum of Science is an Equal Opportunity Employer.