Assistant Manager: Dairy Queen
| Company Name | Dairy Queen |
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| Job Category | Restaurant/Food Service |
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| Location | Corpus Christi, TX |
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| Position Type | Full-Time, Employee |
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| Experience | 1-2 Years Experience |
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| Desired Education Level | High School |
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| Date Posted | February 17, 2009 (Reposted Dec 14) |
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| View Dairy Queen profile and job listings |
Are You Craving a Really Sweet Job? Be an Assistant Manager at Dairy Queen!
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| Assistant Manager |
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Purpose of Job:
Assist the General Manager in executing all aspects of the restaurant operations. May be assigned specific areas to manage within the restaurant in accordance with the GM’s overall business plan.
Essential Functions:
- Manage entire operation of restaurant during scheduled shifts.
- Maintain critical standards for product and service quality, restaurant cleanliness and sanitation, and speed of service.
- Assist in the execution of the restaurant’s business plan as directed by the GM.
- Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant.
- Ensure guest service in all areas meets company standards.
- Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained.
- Accurately complete designated duties such as inventory control, ordering of products, cash control.
- Assist in optimizing profits by controlling product and labor costs.
- Communicate and oversee the execution of product promotions.
- Staff, train and develop hourly employees through hiring, orientations, ongoing feedback, use of Crew Training Modules, establishment of performance expectations and by conducting performance reviews.
- Prepare hourly employee schedules to meet the staffing requirements for each day part as determine by the GM.
- Expected to exercise good judgment in decision-making and reporting issues to the GM.
- Perform other duties and responsibilities as requested by the GM.
Qualification Standards:
- One to three years of management in a high volume restaurant preferred,
- QSR experience strongly preferred. High School diploma or equivalent required.
- Qualified candidates must have excellent customer service and employee relation skills.
- Must be detail oriented with the capability to oversee restaurant operations and multiple areas simultaneously in a fast paced environment.
- Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
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