Greeter: Enterprise Rent-A-Car

Get on the fast track to a more rewarding career with National Car Rental - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multibillion-dollar industry leader that is rapidly expanding and growing. At NationalCar Rental, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

National Car Rental has an exciting opportunity for a Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

• Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Ensure that hangtag information is completed correctly.
• Maintain clean low mileage fleet mix requirements.
• Maintain Emerald Aisle for cleanliness.
• Thank member for their business.
• Provide upgraded vehicles on request.
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

• Must be at least 18 years of age
• High School Diploma or G.E.D.
• Current and Valid Driver's License, with an Acceptable MVR.
• Minimum of 1 year experience handling customer service functions
• A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; knowledge of Odyssey system a plus
• Must be authorized to work in the U.S. and not require sponsorship now or in the future (e.g. H-1B Visa status)
• Must be able to work the following shift/schedule: Flexible work schedule, including weekends, holidays, evenings and nights.