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Mobility Channel Manager: Telegration, Inc.

Company NameTelegration, Inc.
Job CategoryTelecommunications
LocationClawson, MI
Position TypeFull-Time, Employee
Experience5-10 Years Experience
Desired Education LevelBachelor of Science
Date PostedAugust 6, 2009 (Reposted Oct 29)

AT&T Mobility Channel Manager:

Telegration reduces costs and improves efficiencies for over 30,000 businesses nationwide, including Fortune 500 corporations, cities, government agencies, and other organizations while providing maximum flexibility, service guarantees and exceptional customer service. As one of the nation’s largest Authorized AT&T® Authorized Solution Providers in the United States . Telegration can provide nationwide access to a comprehensive range of cost-effective AT&T services- everything a growing business needs. Telegration also offers a complete range of local and Internet services in addition to long distance from the industry's leading alternative providers, such as XO Communications, TNCI, Level 3, Global Crossing, Telnet , US Signal, TDS Metrocom and others. Telegration also provides its own private-branded long distance services for voice, video and data applications using the Verizon and Sprint networks.

Founded in 1990 and headquartered in Clawson , Michigan , Telegration is one of the fastest growing providers in the Great Lakes region with branch offices in Cleveland , Toledo , and Grand Rapids . Telegration, Inc. is capitalizing on meeting the market needs of customer needs to meet their expanding Internet Bandwidth growth and also reducing customer’s telecommunications expenses while helping customers manage their telecommunications. The company is a leader in the distribution of telecommunications services nationwide as one of the most prominent Master Sales Agencies. The company is a Board Member of the Agent Alliance which comprises 16 of the largest Master Sales Agencies to provide the most robust and highest compensation product lines in the industry.

The AT&T Mobility Sales Manager is responsible for interfacing with current base of Alliance Partners to promote the sales of our AT&T mobility services through the development & proactively recruiting new Alliance Partners to sell our services. The position works closely with agents to successfully identify AT&T Mobility applications and sell new customer opportunities through our Alliance Partners. The position is responsible for the development and management of day to day support and sales funnel management of AT&T Mobility sales opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Manages and grows existing partner relationships to drive incremental revenue

2. Prospects and develops new potential partners by researching and identifying new prospects, following up on leads and qualifying new accounts and working with the Telegration, Inc. Alliance Partner team on specific Alliance Partner sales opportunities

3. Maintains current and accurate information regarding all leads, contacts, partners and prospective partners and customers in CRM

4. Delivers sales presentations to executive levels of organizations and assists in the preparation of formal proposals and responses on ways to utilize mobility services.

5. Leads negotiations, coordinates complex decision-making process and strategies to overcome objections to closure. Manages the partner contract and training requirements

6. Manage interactions & order fulfillment throughout full sales cycle

7. Builds strong client relationships and ensures smooth hand-off to support

8. Participates in marketing program planning, development, execution and measurement to ensure that programs succeed according to plan

9. Monitors customer satisfaction and escalates issues of dissatisfaction for quick resolution

10. Set priorities and schedules to meet established goals; meets commitments consistently

11. Perform other duties as assigned by management

EDUCATION AND EXPERIENCE REQUIREMENTS

Education: BA/BS degree;

Experience: 5-10 years professional selling experience in wireless service industry with a proven track record of consistently exceeding corporate objectives and quotas. Experience with developing partner networks and a track record of successful year over year revenue growth through the channels

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS

· Outstanding presentation, communication, organization, and time management skills

· Self driven, motivated and results oriented. Must possess superior interpersonal and email communications skills and computer skills necessary to develop professional proposals via Visio, Excel and Provider’s Sales Portals

  • Possess solid business acumen and the ability to present and negotiate as well as build rapport with customers and agents

· Must be able to act independently in face-to-face situations using judgment, tact and discretion

· Ability to carry out projects to their completion; ability to establish and maintain effective working relationships with co-workers, customers, prospective customers and vendors

· Ability to maintain confidential and sensitive information; ability to understand and follow instructions

· Knowledge of current Mobility trends and Mobility sales practices of Telecommunications Agent Channel

· Strong work ethic and commitment to integrity

Telegration, Inc. offers a competitive salary, commission and benefits package, including medical, dental, life and disability benefits, 401(k) and travel expense reimbursement. Telegration, Inc. is an Equal Employment Opportunity and Affirmative Action Employer.

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