Sr. RAID FW Applications Engineer: Baytech Solutions

Sr. RAID FW Applications Engineer

Our Application Engineering Team is responsible for working closely with the Product Development Teams, Product Validation Teams, Marketing Teams, and Sales Teams to provide world-class technical customer support. We provide technical support to assist in design wins, customer product ramp, and customer product production. We offer a challenging and dynamic working environment with opportunities to make substantial contributions toward the success of our business.

Responsibilities

• Lead technical support for RAID customers
• Support, manage, maintain hardware and software for processor based storage integrated circuits and reference designs
• Work closely with Tier 1 OEMs to define requirements, manage deliverables and support initial bring-up to full production
• Work independently, and in a team environment
• Travel within North America and internationally, as needed to work at customer sites to debug hardware and software for our market leading storage devices product lines
• Working closely with cross-functional teams to support customers
• Support of hardware/software solutions to assist with new product design wins, customer ramp to production, and production
• Develop verification requirements, understand architectures and HW/SW designs in order to characterize customer related problems, providing timely customer technical support and engineering feedback
• Develop customer level documentation

Qualifications

• Bachelors degree in EE, CS, or CE
• Minimum 5 years experience
• Strong fundamental understanding of RAID and RAID SW/FW with ability to review and modify code
• Strong technical leadership, teamwork, communication and presentation skills
• Strong software/firmware development and debug skills
• Experience with bench top equipment such as protocol analyzers/exercisers, logic analyzers, and other storage related test equipment
• Ability to effectively work with cross-functional teams and across multiple geographical locations
  
  

Desired Qualifications

• Experience with mass storage firmware and software
• Strong system design skills (HW and SW)
• Performance measurement and analysis experience
• Familiarity with storage networking concepts and protocols (Fibre Channel, 10/100/1000 Ethernet, SCSI, SAS and SATA, iSCSI, PCI, PCI-Express)
• Experience with RISC based embedded processors (MIPS preferred)
• Past work with Unix & Wintel drivers and experience in FW development with light weight embedded kernels (ThreadX, VxWorks, eCos, etc.)
• Strong debugging skills and experience with kernel (Windbg), JTAG, serial port
• Experience with board-level debug & bring-up
• Customer facing experience
• Hardware and chip development/debug skills
• Experience working with Marketing and Sales teams
• Experience in the Storage Industry
• C/C++ programming skills
• TCP/IP knowledge/experience
• Local Area Networking experience