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Account Business Manager: Becton Dickinson & Company (BD)

Job IDFIE0002I
Company NameBecton Dickinson & Company (BD)
Job CategorySales; Manufacturing/Operations
LocationRichmond, VA
Position TypeFull-Time, Employee
Experience5-10 Years Experience
Desired Education LevelOther
Date PostedMay 6, 2008 (Reposted Jul 2)
Across all targeted market segments, accountable for customer account management within assigned territory. Focused upon sales of designated priority products and initiatives, seasonal product/program priorities, contract profitability management. Focuses on sales of designated instrumentation products. Manages optimization and account retention through service and distributor relationships within territory. Balances accountabilities to exemplify BD Success Factors in all interactions to exceed plan.
  • Responsible for attaining or exceeding overall sales plan profitability
  • Utilizes tools and programs to maintain balance across assigned priorities
  • Drives and supports priority sales with Instrument Specialists and GeneOhm Representatives to strengthen customer support
  • Provides technical instruction of assigned products
  • Responsible for account management to include contract analysis, price analysi, product/formulary strategies, & account product utilization
  • Initiates strategies to capitalize upon or create opportunity
  • Expected to utilize sales tools such as:
    • sales funnel
    • call-ins
    • time and territory management techniques
    • monthly updates
    • regional sessions to track, assess, share & seek out creative solutions
  • Team selling in key component to position — requires coordinated efforts with other selling team members
  • Responsible for managing distributor network. Identify key branches and reps to drive sales results. Understand and support related BD initiatives to grow sales results. Support One Company distributor initiatives as assigned.
  • Provides needed account support post-sales. Responsible to install or assess installs, re-educate/retrain as identified
  • Manage Administrative accountabilities as assigned such as:
    • monitoring expenses to budget
    • timely admin reporting, call reporting
    • SMN updates/funnel entries
    • competitive data updates
    • new contracts and renewals
    • use and maintenance of Company assets
    • adhering to OSHA and Universal Lab precautions, etc.
  • Required to manage Travel based on territory & customer requirements
  • Responsible for assuring customer satisfaction with all associated BD products
  • Responsible for rallying resources, as needed, to keep customer satisfied with post-install of instrumentation.
MINIMUM QUALIFICATIONS:
KNOWLEDGE AND SKILLS:
Sales Skills: Exemplifies early adopter behaviors - Absorbs and applies technical information; skilled sales professional. Capably grows technical knowledge base. Knowledge of selling process.
Sales Abilities: Strategically approaches assignments with thorough understanding of customer needs, product attributes, revenue generation, profit and loss analysis. Skilled at making presentations at all levels. Demonstrated team selling skills. Strong territory management and organizational skills. Demonstrated analysis of GP contract models, budgets, expenses.
Relationship Skills: Demonstrated strong interpersonal skills. Relates well to all kinds of people, up, down, and sideways, inside and outside the organization. Builds constructive and effective relationships. Excellent communication skills. Demonstrated team player.
Business Acumen/Skills: Can well balance strategic and business actions. Good understanding of current and possible future market trends, sales initiatives, and information affecting the business and organization. Knows the competition; is aware of how strategies and tactics work in the marketplace. Sees clearly ahead and can anticipate future consequences and trends accurately
EDUCATION AND EXPERIENCE:
BA/BS in Life Sciences, Biological areas, Business or related discipline. Degree in Medical Technology (MT ASCP) or Microbiology preferred. Business experiences in a science related field a plus.
Min 3 yrs documented sales success (top 20%) in broad range laboratory products with Min 1 yr clinical laboratory &/or multi-level selling exp preferred.
A combination of clinical market sales, financial or technical selling experience required. Capital equipment experience preferred. Computer savvy — multiple SW applications experience.
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