UnitedHealth Group is among the most ambitious Fortune 25 companies you'll ever meet. Through our family of businesses, we're working to make the health care system perform better for more people, in more ways than ever.
Simply put, we think the entire system can be greater than it's ever been. And that drives us to work harder, aim higher, and expect more from one another.
Here, you'll be empowered to make an immediate impact for millions of others. And you'll achieve more than you ever expected. How does that fit with your plans?
Senior Director, HealthCare Operations-317241
UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.
Description Business Overview:
OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
If you want more meaning in your career - as a clinician or a business professional - think of OptumHealth as your calling.
By providing 60 million Americans with information, tools and solutions, we are helping to guide them through the health care system, financing their health care needs, and enabling them to achieve their personal health and well-being goals.
Specific Responsibilities:
- Serve as Senior Director of Operations for the most complex, strategic and profitable clients, managing the ongoing clinical delivery of programs and services to assigned clients.
- Manage multiple operational teams for the delivery of the clinical programs, including case management, disease management, and utilization management.
- Contribute to growth and profitability by ensuring programs provide exceptional clinical value and medical cost management.
- Own all ongoing operational metrics, clinical outcomes, accreditation compliance and financial commitments.
- Consult with senior leadership and healthcare consultants to identify innovative strategies and tactics for operational excellence.
- Develop action plans, monitor progress against plans, identify and prevent service quality issues.
- Develop and implement innovative solutions to client-specific requirements.
- Lead and develop people, bringing in the right talent, fostering teamwork, inter-departmental collaboration, and employee engagement
- Lead effective business meetings with site leadership, staff and internal/external partners.
At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined. Qualifications Minimum Required Qualifications:
- BA/BS degree or higher.
- 7+ years of Director-level or above management experience, with at least 3 years beyond hospital-based directorship, such as Managed Care or Community-Based Organization.
- Experience managing staff within a healthcare organization.
- Demonstrated ability to lead change and innovation.
- Demonstrated ability to execute flawlessly on operational deliverables, to include developing action plans to accomplish goals and providing ongoing updates on progress.
- Strong communication skills.
- Ability to adapt to a successful, professional organizational structure and operate successfully within provided parameters.
- Demonstrated ability to solve operational problems that directly impact client satisfaction and/or clinical outcomes.
- Strong experience within a metrics-focused environment, to include working with financial performance guarantees.
Desired Qualifications:
- A valid, unrestricted RN license in the state of TX.
- Master's degree or higher.
- Experience managing clinical staff.
- Experience with the delivery of customized programs.
- Managed care experience.
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. |
