Bilingual Customer Service Representative: Shield Healthcare

Shield Healthcare is a national provider of disposable medical supplies for the care of patients in the home. We are a service organization celebrating our 50^th year of meeting the individual needs of our customers and employees.

Shield Healthcare is currently seeking a qualified Customer Service Representative to work in our Walnut Creek Sales Office - Bilingual Spanish Required.

As a Customer Service Representative, you will be responsible for providing excellent service to our customers, patients, and referral sources, for medical supply orders. Our CSR's are responsible for verification of insurance benefits, physician orders, customer information, data entry, and order examination/processing.

Required qualifications for this position are:

• 2 years customer service experience, preferably in the healthcare industry
• Detail oriented
• Bilingual English/Spanish required
• Excellent verbal and written communication skills
• Good decision making and problem resolution ability
• PC knowledge and Windows experience preferred
• Typing of 35 wpm minimum
• Multitasking and time management skills

Don't sit in traffic anymore - our office is conveniently located within walking distance of the BART.

Please submit your resume with salary history to fax: 661/294-6677, e-mail: humanresources@shieldhealthcare.com . You can also visit our website for other career opportunities at www.shieldhealthcare.com .