 Company History Founded in 1886 as the American Water Works & Guarantee Company, American Water has been serving customers and communities for more than 121 years, and is the parent company to our nineteen state subsidiaries.
The people of American Water have centuries of combined experience in the water and wastewater industry. The team includes world-renowned researchers who are on the leading edge of scientific study and environmental protection, people who have been with us not only decades, but also for generations, and those who are passionate about environmental stewardship and care. Our crew members and plant operators get up each day with one goal in mind - to make sure American Water provides the best possible water service to our customers. We're a company with a track record of financial success, environmental compliance, successful partnerships, and commitment to our customers. We are customer and community focused, forward thinking and performance driven. Our beginnings were humble, and the company's origins can be traced to the local water utilities of the post-civil war era. A small group of entrepreneurs and innovators spurred the nation's industrial development by bringing a critical commodity - pure, abundant water - to towns and cities across the land. In the years that followed, American Water grew and grew as smaller systems were purchased. Our service footprint now stretches across the country and into Canada.
Today, our hard-working teams proudly serve more than 15.6 million people in 32 U.S. states and in Ontario, Canada. We work hard each and every day to supply our customers with something they cannot live without - high-quality water and wastewater services. We are scientists, innovators and stewards of the environment.
We are American Water. Job Details Sr Maintenance Service Specialist | Job ID #: 4124 | Location: Saint Louis, MO | | Functional Category:Maintenance | Business Unit Description: WE-Maintenance | | Employment Type: Full Time - Regular | Education Required: Associates Degree | | Experience Required: 5 - 7 Years | Relocation Provided: | | Shift: | Hours of Work: | Primary Role
***THIS POSITION CAN SIT IN MISSOURI, ILLINOIS OR ARIZONA***
Supervises the day-to-day activities of maintenance operations within a water and/or wastewater plant(s), and associated distribution systems in accordance with Company policies and procedures and all applicable governmental laws and regulations.
Key Accountabilities
Assist with preparing and controlling local maintenance and preventive maintenance within established budget limitations.
Ensure local water and/or wastewater operations meet the required maintenance standards and preventive maintenance standards on mechanical equipment, electrical equipment, instrumentation, and computer equipment.
Supervise the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
Develop and direct cost effective solutions to meet customers' expectations and technical requirements and to encourage best practice and innovation throughout maintenance functions.
Implement effective reporting processes. Provide analysis and support to Production and/or Network Manager with information required for various reports, budgets, and business plans.
Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
Ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
Continue to reinforce the importance of developing a diverse workforce.
Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
Work collaboratively with other functional leads to mitigate business risks.
Implement effective communications at all levels of our operations.
Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.
Skills
Effective written and verbal communication skills (e.g., fluency, report writing, developing materials and presentations).
Effective interpersonal skills (e.g., persuasion, negotiation, listening, cooperation, tact, diplomacy, problem solving, internal consulting, etc.)
Effective supervisory skills and presence as well as team building, collaboration and talent evaluation skills.
Good quantitative skills (e.g., analytical, technical, problem solving).
Ability to supervise a geographically diverse and dispersed organization.
High level of computer literacy required.
Knowledge
2-4 years experience in supervising maintenance operations, and managing and meeting performance targets.
Additional 5+ years in maintenance, performing hands-on specialized maintenance work on operating equipment, including mechanical, electrical, instrumentation, and computer equipment.
2 year or 4 year degree in operational discipline, management, or related technical discipline or equivalent.
Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business,
Knowledge of company policies and procedures and management theories, practices, and trends, expert knowledge of process and operational areas. Equal Opportunity Employer EOE, M/F/D/V
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