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Provider Services Supervisor - Maryland Hieghts, MO-316230: UnitedHealth Group

Job ID316230
Company NameUnitedHealth Group
Job CategoryCustomer Service; Healthcare
LocationMaryland Heights, MO
Position TypeFull-Time, Employee
Experience2-5 Years Experience
Date PostedNovember 16, 2009 (Reposted Dec 22)


Job Category:
Customer Service

Reference Code:
316230

Position Type:
Full-time, Regular




UnitedHealth Group is among the most ambitious Fortune 25 companies you'll ever meet. Through our family of businesses, we're working to make the health care system perform better for more people, in more ways than ever.

Simply put, we think the entire system can be greater than it's ever been. And that drives us to work harder, aim higher, and expect more from one another.

Here, you'll be empowered to make an immediate impact for millions of others. And you'll achieve more than you ever expected. How does that fit with your plans?


Provider Services Supervisor - Maryland Hieghts, MO-316230

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.

Description

UnitedHealthcare is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
When you work with UnitedHealthcare, what you do matters. It's that simple...and it's that challenging.
In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system.
Provider Services Supervisor - Maryland Heights, MO
Position Description:
Positions in this function are responsible for providing expertise and customer service support to providers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries.
Regardless of your role at UnitedHealthcare, the support you feel all around you will enable you to do what you do with energy, integrity, and confidence. So take the first step in what is sure to be a fast paced and highly diversified career.

Qualifications

Qualifications:
  • 2+ years of previous supervisory experience is required including coaching and developing
  • 2+ years of customer service experience in a call center is require
  • Microsoft Word and Excel experience is required
  • Knowledge of HR policies and procedures is required
  • MCMS, IEX and Medicare experience is preferred
  • Basic knowledge and experience in finance (budgeting) and cost accounting is preferred
  • Undergraduate degree preferred
  • Associates degree or equivalent work experience is required.
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.




Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



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