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Client Service Analyst - Plano, TX-314342: UnitedHealth Group

Job ID314342
Company NameUnitedHealth Group
Job CategorySales; Healthcare
LocationPlano, TX
Position TypeFull-Time, Employee
ExperienceUnspecified
Date PostedOctober 9, 2009 (Reposted Nov 16)


Job Category:
Sales Support

Reference Code:
314342

Position Type:
Full-time, Regular




UnitedHealth Group is among the most ambitious Fortune 25 companies you'll ever meet. Through our family of businesses, we're working to make the health care system perform better for more people, in more ways than ever.

Simply put, we think the entire system can be greater than it's ever been. And that drives us to work harder, aim higher, and expect more from one another.

Here, you'll be empowered to make an immediate impact for millions of others. And you'll achieve more than you ever expected. How does that fit with your plans?


Client Service Analyst - Plano, TX-314342

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.

Description

Prescription Solutions is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated pharmacy teams. Let's talk about more effective and affordable health care solutions. This is caring. This is great chemistry. This is the way to make a difference.
Primary Responsibilities:
  • Manage ongoing contract relationships and service delivery to clients for one or more accounts
  • Act as outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts
  • Build relationships with employer/group clients (not individual members) and serve as the primary point of contact for overall and day-to-day service delivery
  • Represent client internally and coordinate with other functions to implement client systems, complete projects, and address ongoing service needs; function includes employees who are in dedicated on-site service roles
Prescription Solutions is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. New ideas are welcome. And passion for improving the lives of our customers is a motivating factor in everything that happens.

Qualifications

Qualifications:
Requirements:
  • Some college
  • 2 years query data systems
  • intermediate Excel skills
Assets:
  • Strong problem solving skills
  • 2 years experience on Rx Claims
  • Knowledge of Medicare Part D preferred
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. All candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.




Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



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