UnitedHealth Group is among the most ambitious Fortune 25 companies you'll ever meet. Through our family of businesses, we're working to make the health care system perform better for more people, in more ways than ever.
Simply put, we think the entire system can be greater than it's ever been. And that drives us to work harder, aim higher, and expect more from one another.
Here, you'll be empowered to make an immediate impact for millions of others. And you'll achieve more than you ever expected. How does that fit with your plans?
Employee Relations & Social Media Consultant - UnitedHealth Group-314790
UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.
Description
UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 25, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good. Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed. Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.
This role manages the ongoing implementation of employee relations initiatives which have an enterprise-wide impact. Major initiatives include, but are not limited to: random drug testing; annual background investigations; and enterprise community management for internal collaboration tools.
Primary responsibilities include:
- Development and administration of day-to-day implementation details.
- Development of appropriate reporting and tracking mechanisms to ensure programs are operating within established guidelines.
- Recommendation of process improvements and performance standards.
- Documentation of all processes and procedures.
- Management of vendors and internal resources which impact the programs' success.
Additional job duties include:
- Outlining the general process and specific steps in implementing existing and new employee relations initiatives.
- Developing the necessary reports and tracking mechanisms to ensure programs are meeting goals and are successful.
- Championing initiatives that have broad corporate impact: understand and support new initiatives; provide education to encourage participation; and advocate for the participation of management, human capital and employees.
- Administering day-to-day activities related to various employee relations programs. Use broad judgment in decision making and raise concerns appropriately.
- Documenting all processes with detailed information on decision making and policy implications; monitoring adherence to process and policies.
- Fostering an environment of continuous improvement and creating opportunities to measure progress.
- Ensuring Human Capital policies, practices, processes and systems are in alignment with UnitedHealth Group's core mission and values.
Qualifications
- BS or BA degree.
- At least 5 to 7 years of human resources experience with at least 4 years experience in employee relations, including ongoing program management & administration.
- Vendor management experience.
- Strong process and policy development experience.
- Strong interest in social media and various online and internal collaboration tools.
- Demonstrated project management skills.
- Demonstrated decision-making ability and excellent judgment.
- Broad business acumen.
- Collaborative, with strong ability to build relationships, gain credibility and partner with others.
- Excellent communication skills (oral and written) and well-developed interpersonal skills (influence, negotiation and diplomacy).
- Computer literacy, including knowledge of MS suite of applications (Outlook, Word, Excel).
- Strong analytical skills (problem assessment, solution generation).
- Ability to work in a fast paced, high stress, team environment.
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. |
