| WHO IS TIAA-CREF? Teachers Insurance and Annuity Association-College Retirement Equities Fund (TIAA-CREF) is a leading provider of retirement planning for people in the academic, research, medical and cultural fields. Our mission is to serve those who dedicate themselves to the benefit and enlightenment of others, by helping to plan the financial future of those who advance the greater good. Operational Effectiveness & Analytics Manager-1686222 DescriptionExcellent opportunity for creative problem solver with exceptional analytical, process improvement and leadership skills.
- Support the VP of HR & CS Strategy & Planning to build out an Operational Effectiveness & Analytics function for the HR&CS organization
- Serve as a key liaison to help identify and execute continuous process improvement efforts within the HRCS organization
- Develop innovative opportunities to drive operating performance of HRCS at the next level
- Partner with business analysts and key leaders across the HR&CS organization to create comprehensive analytics and provide actionable strategic insights
- Prepare and analyze metrics to provide a holistic assessment of HR&CS operating performance
- Coordinate project selection/stewardship activities
- Provide leadership and guidance to projects teams to support project initiatives
- Must stay current on emerging trends/human resources best practices and provide thought leadership/ recommended actions based on that knowledge
- Serve as the primary resource to assist VP with strategic planning and tactical execution to improve HR&CS operating performance
- Manager is expected to have a hands on teamwork approach to solving problems and executing initiatives
- Must be able to exercise sound judgment and maintain confidentiality when dealing with confidential information
- Must be able to communicate effectively with all levels of the organization and across functions
Qualifications
- At least 5-7 years experience in process improvement or business analysis
- Experience as a Certified Six Sigma Green/Black Belt
- Excellent working knowledge of analytical problem solving and a demonstrated track record of achievement
- Project Management Skills; PMP certification strongly desired
- Ability to use problem solving/root cause analysis skills
- Bachelors degree required; MBA/MS strongly desired
- Analytical, project management, business process reengineering skills
- Strong Technical skills (Microsoft Excel/Access/PowerPoint/Project) is required
- Human resources/ Talent Management experience strongly desired
- Proactive, self-starter, takes initiative, strong communication skills
- Team player and ability to function independently in dynamic environment
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