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About US
Health Choice Network (HCN) is a nationally-recognized health services company based in Miami. We work with more than 50 community health centers to improve the quality and accessibility of medical, dental and mental health care provided in underserved communities.
Health Choice Network is searching for a Billing Manager to join its Ft. Myers' billing office.
Core Responsibilities:
- Supports and encourages others to support the Mission , Core, Values and Goals of Health Choice Network
- Delegates work assignments to CBO staff and monitors work levels of department for overall efficiency and effectiveness.
- Recognizes, interprets and evaluates inconsistencies, discrepancies and inaccuracies in accounts receivable and system files and initiates appropriate corrective methods.
- Uses reference materials appropriately and efficiently to facilitate the accuracy, clarity and completeness of the system.
- Develops and maintains a body of skills and knowledge on the Medical Manager system to create maximum efficiencies for all HCN member centers.
- Works closely with HCN CBO Support to maximize efficiencies within the Medical Manager system and to minimize “downtime” or lost productivity due to system related issues.
- Develops and maintains a body of skills and knowledge on FQHC and physician billing and reimbursement issues. Shares this information with other CBO staff members as well as HCN member centers and their staff.
- Keeps abreast of compliance regulations, standards, and directives regarding governmental/regulatory agencies and/or third party payers for areas assigned.
- Assists in training and instructing other pertinent CBO staff on invoicing and other related billing issues as deemed necessary.
Education, Certifications, Experience and other requirements:
- Graduate of an accredited college or university with at least a Bachelor’s degree in Health Care Administration, Business Administration or related field, or equivalent combination of education and experience.
- Medical billing or coding certification is required.
- Must be able to type at least 45 wpm and possess intermediate knowledge of Windows and Microsoft Office applications including Office, Excel, and Outlook.
- Proven experience in medical billing for at least 5 years, including BEHAVIORAL HEALTH billing.
- Expert knowledge of Florida Medicaid, Medicare, and third party billing practices.
- Minimum of 3 years managing successful medical billing operations and billing staff.
- Highly organized individual with excellent attention to detail and a great sense of urgency.
- Ability to manage multiple priorities.
- Exceptional planning, time management, problem solving and logical troubleshooting skills.
- Strong communication and interpersonal skills with internal and external customers.
- Excellent Customer Service skills including telephone conversations and face-to-face.
- Must be willing to travel outside of home base of employment to member centers, as required to provide support. May include some overnight travel.
- Position may require long weekday hours.
- Previous experience in community health center, medical office or dental office setting and/or knowledge of Healthcare Information Systems, preferably with Medical Manager or Intergy.
- Membership of organizations or associations directly related to the Health Care industry is preferred.
This position reports directly to the Director of Reimbursement.
Health Choice Network is an equal opportunity/affirmative action employer and complies with all federal and state laws, regulations and executive orders regarding affirmative action requirements in all programs. HCN is also a drug-free workplace. |