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Loan Resolution Specialist: Countrywide Financial Corp.
Be a part of our success story. Countrywide Home Loans is a member of the Countrywide Financial Corporation family—America’s #1 Home Loan Lender* as well as America’s #2 Home Loan Servicer** of Residential Mortgage Loans. Countrywide’s Loan Administration Division focuses on providing exceptional service and satisfaction to more than six-million Mortgage customers nationwide. In an effort to continually maintain its customer focus, the Loan-Administration Division offers outstanding career opportunities and rewards for dedicated professionals who demonstrate a strong work ethic. Countrywide offers talented and motivated people the opportunity to work in a dynamic and expansive Fortune-500*** company while helping others realize the dream of home ownership. Through competitive salaries, outstanding benefits, internal advancement opportunities and nationally recognized community involvement, you'll have the chance to create a career that you can be proud of. Success starts here. No one can do what Countrywide can.SM *Ranking as of YTD September 2006 by Inside Mortgage Finance (Nov. 3, 2006) **Ranking as of September 2006 by Inside Mortgage Finance (Nov. 10, 2006) ***As ranked for 2005 by Fortune Magazine (April, 2006), © 2006
Workout Negotiator I The Loss-Mitigation/AMPS department mitigates losses for the company by providing specialized servicing efforts on delinquent loans. The department is also focused on balancing the needs of the customer while, at the same time, complying with investor and insurer guidelines. Primary Responsibilities Include: · Assisting customers in maintaining their home by arranging alternative solutions, including loan-term modification, in order to deal with financial hardships · Finding solutions for customers who are encountering temporary financial-difficulties · Communicating regularly and effectively with customers who are delinquent on their mortgage loans in order to identify optimal work-out options · Negotiating work-outs with all involved parties (i.e. borrowers, investors, insurers, brokers, etc.) · Providing, according to federal guidelines, proper and timely response to customer correspondence A Successful Candidate Will Have: Must be bilingual in Spanish/English · High school diploma or GED · Excellent communicational, comprehension, listening and negotiating skills · Proficiency in Word and Excel · Excellent customer-relation skills · Knowledge of federal laws relating to financial privacy, fair lending, collections, bankruptcy, work-out, foreclosure, pay-offs and assumptions The Ideal Candidate May Also Possess: · Completion of college courses in Business, Finance or related field · Experience in mortgage banking or financial services · 1+ year(s) of high-volume collections or customer-service experience · Call-center experience · PC experience—with the ability to simultaneously access and navigate through several computer applications  br> <      |
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