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Operations Manager: Blue Shield of California

Job ID40460
Company NameBlue Shield of California
Job CategoryCustomer Service; Insurance
LocationLodi, CA
Position TypeFull-Time, Employee
Experience2-5 Years Experience
Desired Education LevelBachelor of Arts
Date PostedOctober 27, 2009
Blue Shield of California
View Blue Shield of California profile and job listings

Looking for Experienced Manager with health care claims experience




Helping make health care for Californians easy, accessible and reasonably priced is a great calling. Knowing that your company has channeled over $100 million back into California communities and will continue to do so is flat out uplifting. Join the hardest working, not-for-profit health plan in California and be part of the solution.

Blue Shield of California(BSC) is looking for a experienced Operations Manager that will be responsible for supervising a team that administers enrollment, facilitates eligibility, and reconciles premium receipts for Health Plan Members. The Installation & Membership group is focused on creating an exceptional first impression for employers, producers, and members by providing quality enrollment and new membership services. This Operations Manager may be hired at the Operations Manager or Senior Operations Manager depending upon the candidate education and experience. This Manager will be based in our Lodi Campus.

Responsibilities:
  • Responsible for the preparation and management of budgets, goals, objectives and results for multiple functional areas.
  • Directs and controls the activities of the Installation and Membership
    department through subordinate supervisors/team leads.
  • Has full management responsibility for staff (i.e. salary actions, promotions,
    performance reviews, and disciplinary matters) in accordance with the
    organization's policies and applicable laws.
  • Monitors on-going performance and communicates expectations and results.
  • Provides developmental and training opportunities for team members.
    Identifies staffing needs and objectives.
Requirements:
  • BA degree and five to seven years related leadership experience and/or training, or equivalent combination of education and experience.
  • Excellent human relations and verbal/written communication skills.
  • Knowledge of on-line systems and flow of information in a high volume production environment.
  • Knowledge of health care operations and broad understanding of the industry.
  • Proven track record of: building strong relationships across organizational boundaries, overcoming challenging cross-functional issues, ability to lead/influence others.

APPLY TO THIS JOB HERE


Blue Shield of California is an Equal Opportunity Employer.


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