Service Desk: DP Sciences Corporation

Who we are: One of the nation's oldest and most experienced network integrators, DPSciences Corporation is in its 5th decade of delivering IT products & services to companies all over the world.

Through our people, products & mission specific practice groups, DPS delivers the Architecture for e-Business to support a company's critical business applications from network infrastructure (the foundation of a company's operations) to unified voice, data, video and messaging capabilities.

Headquartered in Cincinnati, Ohio, with 13 offices across 10 states, our network solutions and professional services make DPS recognized as one of the leading technology integrators and consulting organizations in the midwest.

Some of our major competencies are:

NETWORK INFRASTRUCTURE - DPS provides assessments, design, equipment, implementation and support services to ensure that our clients' communication architecture supports all applications securely and seamlessly across the network. DPS's Network Infrastructure offerings include Routing/Switching, Wireless, QoS/Packet Shaping, Load Balancing, SSL VPNs and Network Performance Analysis. Having expertise in LAN & WAN, we provide engineering and consulting services from help desk through design and implementation. We have over 300 years of networking design & implementation expertise in our engineering & professional consulting services department. (over 200 years while employed by DPS!)

ADVANCED SERVER INFRASTRUCTURE - We are a Cisco Systems Silver agent & a Citrix Gold reseller--to name a few of our strong vendor relationships. DPS recently won awards from Cisco naming them as a Top Commercial Services Partner as well as Commercial Partner of the Year. DPS has been listed each year in VAR Business magazine's Top 500 largest technology solution providers in North America. DPS Supports Microsoft Software Solutions--operating systems and applications, from the server to the desktop. Through our Thin Client solutions DPS helps clients centralize the support and control of applications at the corporate data center. DPS also offers Riverwatch hosted applications--Lotus Notes/Exchange.

CARRIER SOLUTIONS - Ranked one of AT&T's Top Solution Providers in the U.S. over the past decade and the #1 AT&T Agent in the U.S. five years running out of over 1200 agents, DPS offers consistent, reliable carrier interface, including solutions from AT&T, Qwest, Verizon and others as we tailor transport solutions for our customers.

SECURITY - As DPS designs, builds and supports seamless communication across the enterprise, protecting information from outside threats as well as unauthorized access from within is paramount. DPS provides Firewalls, IPsec and SSL based VPNs, Intrusion Prevention and Detection technologies as well as solutions that manage and secure wireless access. Through DPS's security consulting services, DPS specializes in risk management, identity management and business continuity.

IP TELEPHONY - DPS provides IP Telephony solutions which allow universal access for voice across the enterprise removing the physical limitations and boundaries inherent in legacy phone systems. Through our IP Telephony Solutions, DPS helps clients leverage the power of converged voice and data across a single network infrastructure.

Visit us at: http://www.dpsciences.com/

• Are you a career minded person with at least 2 years of help desk experience?
• Are you an ideal candidate who has your certifications?
• Do you have help desk knowledge and expertise?
• Are you proficient in providing excellent customer service?
• The ideal candidate will also have experience in insurance or healthcare industries.

What does this mean for you: DPSciences offers an excellent opportunity to work for a well established and growing company. We offer a competitive salary plan along with a superior benefits package that includes 401K, medical, dental, life and disability insurance, tuition reimbursement plus vacation and personal days off to name a few.