Wireless Sales Consultant-Farmington, NM 
Job Description: Successful Wireless Sales Consultants earn between $37k - 42K per year!
Job Description:
Responsibilities include assisting new and existing customers in the
selection and purchase of products and services. Performance duties include,
effectively communicate product and service information, feature functionality,
billing procedures and equipment usage to each customer. Proactively follow-up
with customer after the sale to guarantee product and customer satisfaction.
Effectively process customer bill payments and answer basic customer service
questions. Make outbound calls for customer follow-up and prospecting
opportunities, maintain clean retail work area, effectively perform back office
duties including inventory and repair, accessory stock, shipping and receiving
of repairs with third party repair vendor and basic handset repairs and/or
system upgrades.
Minimum Requirements:
Strong communication skills, aptitude to learn communication products and
services, ability to work independently without close supervision,
self-motivation to achieve targets needed to attain monthly goals, flexibility
with work hours, good decision-making skills, ability to provide high levels of
customer service, ability to interact positively with customers to offer sales
solutions for communication needs and ability to reconcile/balance cash
registers. Flexibility with work hours and willingness to work weekends as
required. Continued employment for this position is contingent upon successful
completion of the Alltel training process, which includes the New Hire Training
Assessment.
Education: High school diploma or equivalent. College degree preferred with an
emphasis in Sales or Marketing
Experience: 6 months - 1 year of retail sales, customer service or
telecommunications experience.
Desired Qualifications: 1+ years of wireless communication experience in sales
and customer service desired. (Bilingual Spanish/English) skills are a plus.
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