Business Process Analyst: ACS (Affiliated Computer Services)

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

• Meet with decision makers, systems owners, and end users to define business, financial, and operational requirements and system goals.

• Research, review, and analyze the effectiveness and efficiency of existing processes and develop strategies for enhancing or further leveraging these processes.


• Prepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organization.


• Communicate process changes, enhancements, and modifications – verbally or through written documentation – to management, peers, staff, the client and other employees so that issues and solutions are understood.


• Create functional specifications, diagrams, and charts to provide direction to system programmers.


• Liaise with various business groups in the organization to facilitate implementation of new or improved business processes.


• Coordinate and perform in-depth tests, including end-user reviews, for modified and new processes, and other post-implementation support.


• During project implementations, work on weekends/late hours to ensure a successful implementation


• Provide guidance and/or instruction to junior staff members as well as receive guidance and/or instruction from co-workers and seniors


• Complete system configuration/setup as assigned.


• Develop an in depth understanding of financial aid and the PeopleSoft system to be able to provide support and troubleshoot system issues.

QUALIFICATIONS

• Minimum of two years experience with Title IV preferred, but not required 


• Must possess excellent oral, written, and interpersonal communication skills. 


• Experience with PeopleSoft, Oracle, OSIRIS and Microsoft Excel, Word, Access and Outlook. preferred


• Must be able to work flexible hours and some weekends due to project implementation schedules.


• Strong technical and/or PeopleSoft knowledge preferred


• Ability to commute back and forth from ACS/AFS to University of Phoenix.


• Project management experience preferred


• Bachelors Degree or higher preferred


• Presentation skills or public speaking skills preferred


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LOCAL CANDIDATES ONLY PLEASE!

ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling 866-419-2226 .