Client Advisor: Alternatives Inc.

Client Advisor

DUTIES: The primary areas of the Client Advisor's involvement include, but are not limited to: customer service, security, accountability of residents, monitoring life safety issues, supervision of maintenance requirements and sanitation requirements, resident recomvent, transportation and recreation. Client Advisors are also expected to interact with residents on a daily basis and communicate with Supervisory Staff and the resident’s casemanager regarding special problem areas and/or assessing residents' needs.

QUALIFICATIONS: High school diploma and at least six months work experience in security or social services OR two years undergraduate study in Behavioral Sciences or related course of study; Must have a valid Montana driver's license; good writing and verbal skills; ability to work on any shift, 24/7.

SALARY AND BENEFITS: The current starting salary for the position is $9.00 per hour. The Client Advisors have a level system ranging from CA I through CA IV. Starting salaries are higher at each level. Although Client Advisors will normally start at the CA I Level, consideration will be given to the individuals experience and educational background and they may then be placed higher in the CA level system if the situation warrants it. Even if an experienced person is placed higher in the system, they may be required to complete additional training requirements in a specified time period. The specific training requirements are included later in this job description.

Permanent full-time employees of Alternatives, Inc. are entitled to personal time off (PTO), individual health and dental insurance, and retirement benefits. Alternatives, Inc. participates in the State Workers Compensation and Unemployment Insurance plans.

Permanent part-time employees are entitled to a pro-rata share of benefits based on the percentage of full-time hours worked (full-time = 40 hours per week).

Temporary full-time and part-time workers are not eligible for benefits.

Specific detail regarding benefits will be provided upon request at the time of interview or at the time of hire.

To Apply: If you would like to apply for a position, please contact Sharon Michael at the Billings Job Service Workforce Center at (406) 655-6058 or smichael@mt.gov for an application. If Sharon is unavailable, call the Billings Job Service Workforce Center at (406) 652-3080. For information about the agency, go to altinc.net and click on the Careers tab.