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TELECOM OPERATOR: Rush University Medical Center

Job ID2009-1505
Company NameRush University Medical Center
Job CategoryClerical/Administrative; Healthcare
LocationChicago, IL
Position TypeFull-Time, Employee
ExperienceUnspecified
Date PostedNovember 4, 2009 (Reposted Nov 19)
Rush University Medical Center
View Rush University Medical Center profile and job listings






TELECOM OPERATOR

Make no mistake about it. At Rush University Medical Center, we're renowned for conducting cutting-edge research - and for taking new medicine from lab to bedside virtually overnight. Even better, as an academic institution, we provide the ideal learning environment for you to gain experience working with the latest practices and procedures.

Read on to learn more about our culture, our Magnet-award winning health care and everything else that makes nursing at Rush so unique.

Then apply below. And experience your career the way it should be.
TELECOM OPERATOR
Job Description:

TELECOMMUNICATIONS OPERATOR
This is a 2nd shift position(3:00pm - 11:30 pm)

The Operator, will handle internal and external calls to the institution and provides the needed information/service or routes the caller to the appropriate location. The Operator responds to user complaints to resolve problems associated with the institution's telecommunication systems. The Operator diagnose problem source through discussions with users and coordinates internal telecommunication support to resolve problems. Basic PC skills & ability to handle emergency & emotionally charged callers required. Excellent diction & strong customer focus.

Requirements:
Minimum of one year work related experience operating PBX telephone system attendant consoles or other help desk related position. Required to have excellent verbal communications skills, basic analytical ability and computer knowledge and customer service skills required. Bilingual helpful.

Please Note: The Operator will work at both Rush University Medical Center and Rush Oak Park.




Job title: TELECOM OPERATOR

Position type: Type 1 (72-80 Hrs)

Job reference code: 2009-1505

Job category: Administrative/Clerical

Location: Chicago, IL




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