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Manager Trainee-Norwalk: Aaron's

Job IDNOR0005
Company NameAaron's
Job CategoryAccounting/Finance
LocationToledo, OH
Position TypeFull-Time, Employee
Experience1-2 Years Experience
Desired Education LevelOther
Date PostedOctober 28, 2009
Aaron's
View Aaron's profile and job listings
Basic Function
Assisting the Customer Accounts Department in lease agreement renewal.

Reporting
Reports directly to the Customer Accounts Manager

Primary Responsibilities
  • The Acquisition and Maintenance of Customers
  • Direct immediate contact with customers who have not renewed their Lease agreement(s)
  • Act as a customer counselor who resells the benefits of timely lease agreement renewal payments
  • Clean and certify merchandise in the Certification Zone for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Document all customer promises and update customer information in the store computer system
  • Assist with merchandise returns and customer deliveries as directed by GM
  • Perform responsibilities of the Customer Accounts Manager when directed
  • Other tasks as assigned by management
  • Safely operates company vehicle
  • Load, secure and protect product in company vehicle
  • Maintain updated customer information
Position requires
Position routinely requires lifting, loading, and "dollying" merchandise 50-300 pounds
Good communication and interpersonal relationship skills
Strong telephone etiquette
Good organizational skills
Neatly groomed appearance
Good driving skills

Pre-employment
Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing

Dress code
Male: Aaron's approved logo shirt and khaki type work pants and Aaron's nametag. No denim pants allowed.
Leather shoes and socks that are appropriate for business casual dress; in good repair, clean and polished.
Pants must be worn at waist level with no undergarments showing at anytime.
Female: Aaron's approved logo shirt with slacks, capris, or pants and Aaron's nametag. Dress or skirt required if not in Aaron's apparel. Sandals with a heel are permitted; no beach style flip-flops or flat soled thong sandals. Pants must be worn at waist level with no undergarments showing at anytime.
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