Resume of Sean Edwards

Sean Edwards
15705 U Street
Omaha, NE 68135
Home: 402 334 2536 Cell: 402 689 4956
cybersean3000@yahoo.com

EXPERIENCE SUMMARY

Information Systems Professional with ten years experience in the IS/IT industry. Expertise includes design, installation, integration, and maintenance of a variety of stand-alone and network systems, and administration of networking applications.

EDUCATION & CERTIFICATIONS
Bachelor of Arts -1989 Evangel University Springfield, MO

Willow Creek Leadership Summit 05, 06 and 07, IBM Q1373 LPAR on POWER5 pSeries, BEA Weblogic Workshop 8.1 – Aug 04, BEA WebLogic Server 8.1 - June 04, BrainBench Linux Administration (General) - June 02, BrainBench Computer Fundamentals - June 02, BrainBench Computer Industry Knowledge - June 02, BrainBench Computer Technical Support - June 02, BrainBench Network Technical Support - June 02, BrainBench RDBMS Concepts - June 02, BrainBench MS Windows 95 Navigation - June 02, BrainBench MS Windows 95 Administration - June 2002, BrainBench Customer Assistance - June 02, BrainBench Written English - June 02, IEEE Member - May 00, Novell Authorized CNE - July 96 - Oct 00, Novell Authorized CNE3 – Sept 96, Certified NetWare Engineer (C.N.E.) - May 95, Certified NetWare Administrator (C.N.A.) - May 94

HARDWARE

Sun, HP, IBM, DELL, Compaq, Microcomputers, Macintosh, Cabletron, Handspring Visor, Modems, USB, FireWire, Scanners, Printers, SCSI, PDA, IDE, Tape Drives - DDS & DLT, Digi Ports, Digi Boards, Shiva

SOFTWARE/DATABASES

AdminConnect SQL, MS Windows NT Server Manager and Server Manager for Domains, Veritas Backup Exec, Symantec Intruder Alert, Symantec Enterprise Security Manager, Dell Open Manage, TNG Unicenter Remote Control, Lotus Notes, Lotus Smart Suite, Lotus 1-2-3, Systeme, Rumba 4.1/4.2, cc:Mail/cc:Mobile, MS Office, Netscape Navigator, Internet Explorer, MS Outlook, Attachmate Extra!, IBM Personal Communication Manager, 3270 Emulation, EMC/TAO, MQ Series, CICS, USS, ROSCOE, TSO, DNS, DHCP, NIS/NIS+, dBase III+/IV, WordPerfect, Visual Basic, Excel 4/5, Trumpet Winsock, Netscape, Mosaic, Geo Works, MS Works, Quattro Pro, MS FrontPage/FrontPage 2000, NetObjects Fusion, Cold Fusion, PostgreSQL, MySQL, miniSQL, MS Access, StarOffice, GCC, MS SQL Server 6.5, 7, 2000, Oracle 9i and 10g

OPERATING SYSTEMS

Solaris 8, 9 and 10: DOS, AIX 5, Windows 95, MS Windows NT 4 SP4 & SP5 & SP6, MS Windows XP, MS Windows Professional 2000, OS/2, OS/390, Linux: SuSE 9 and 10, RedHat 5.x 6.1, 6.2, 7.1, ES/AS 3, 4 and 5, Debian/Ubuntu, SlackWare, TinyLinux, Linux Router Project Unix, Novell Netware 3, 4 and 5

INFRASTRUCTURE

Novell NetWare 3.12/4.11, 5.0, NetWare for SAA, WAN, Firewall, TCP/IP, SNMP, IPX/SPX, AppleTalk, Ethernet, Fast Ethernet, Token Ring, Bridges, Routers, RIP I/II, OSPF,
Hubs/Concentrators, ATM, ISDN, Frame Relay, V LANS, LAN Emulation, Dial-Up (inbound & outbound) connections, Banyan Vines, Wireless Networks/801.11, Samba, NFS, NIS/NIS+, FTP,
HTTP, SMTP/POP3, IMAP, DNS/BIND

PROFESSIONAL EXPERIENCE

May 07 to Present – Oriental Trading Co., Omaha, NE
Web Systems Engineer

* Monitor, Maintain and Administer WebLogic 7 and WebLogic 10 environments for Development, Testing and Production
* Use Hyperic to Monitor and Alert system conditions
*Troubleshoot and resolve application performance issuses
* Upgrade all WebLogic Environments from WebLogic 7 to WebLogic 10
* Develop and maintain WebLogic Scripting Tools scripts do deploy applications to WebLogic 10 domains
* Maintain and Administer 245 domains on RedHat DNS servers
* Convert WebLogic Express servers to Apache Web Servers with WebLogic plug-in
* Monitor, Maintain and Administer Server Platforms including Sun, Solaris, Intel and RedHat
* Design and Implement WebLogic 10 Upgrade project
* Design and Implement Data Center Relocation project

Apr 05 to May 07 - Omni Hotels Reservation Center, Omaha, NE
Application System Administrator

* Implement OpenNMS SNMP system to monitor enterprise UPS
* Migrate external DNS registrations to internal name server control
* Install, and Administer Solaris 9, various Linux and AIX 5.x computer systems
* Troubleshoot Solaris 9, various Linux and AIX 5.x computer systems
* Using CVS, maintain and update configuration of Solaris 9, various Linux and AIX 5.x computer systems
* Create, maintain and remove user and system accounts on Solaris 9, Linux and AIX 5.x computer systems
* Install and maintain applications and services on Solaris 9, various Linux and AIX 5.x computer systems
* Install, Administer and Maintain MySQL, Postgresql, and Informix Databases
* Install, Maintain and Administer eMail system with Sendmail, Postfix, amavid and clamav
* Install and maintain RT Issue Tracking System
* Administer and maintain source code with CVS
* Work with Development, QA Testing, and Client Service teams to address and resolve application problems at many levels
* Release and monitor in-house developed software
* Migrated some commercial Software Packages to OpenSource alternatives
* Implemented and maintained cluster technology for load-balancing and fail-over of applications
* Created and maintained shell scripts for log rotation and performance optimization
* Created secure access to applications and servers using tools such as SSH, SSL, and SCP
* Troubleshoot and resolve unscheduled outages
* Maintain applications in a heterogeneous environment
* Recommend and implement standards and procedures
* Work with developers and testers to resolve run-time issues

Dec 02 to Apr 05 - Meridian Advertising, Omaha, NE
Application Administrator / System Administrator

* Install, Administer and Solaris 9 and various RedHat Linux computer systems
* Troubleshoot Solaris 9 and various RedHat Linux
* Maintain and update configuration of Solaris 9 and various RedHat Linux computer systems
* Create, maintain and remove user and system accounts on Solaris 9 and various RedHat Linux computer systems
* Install and maintain applications and services on Solaris 9 and various RedHat Linux computer systems
* Administered StarTeam, Scarab and Jira Issue Tracking Systems
* Worked with Development, QA Testing, and Client Service teams to address and resolve application problems at many levels
* Compiled and released in-house developed software
* Migrated some commercial Software Packages to OpenSource alternatives
* Implemented and maintained cluster technology for load-balancing and fail-over of applications
* Created and maintained shell scripts for log rotation and performance optimization
* Created secure access to applications and servers using tools such as SSH, SSL, and SCP
* Troubleshoot and resolve unscheduled outages
* Maintained applications in a heterogeneous environment
* Recommended and implemented standards and procedures for software releases
* Worked with systems administrators and database administrators to resolve run-time issues

Environment: RedHat Linux 7.2, RedHat Advanced Server, Debian 3.0r2, Yellow Dog Linux 2.2, Solaris 9, Macintosh OS 10, Windows 2000, StarTeam, TeamCenter, WebLogic, Oracle, Apache, Big IP F5, Clustering, Fail Over, ANT, shell scripts, TCP/IP, SSH, SSL, SCP, Windows 2000, Windows NT, Macintosh, WebLogic Server 5.1-6.1-7.02 and 7.04/JRockIt, Windows NT, Windows 2000, Windows 2000 Professional, FTP, HTTP, HTTPS, DNS/BIND, Java/JSP/J2EE, TomCat, Scarab, MySQL,CVS, ViewCVS, WinCVS, Oracle Files, Oracle 8i 9i

CONTRACTOR
Aug 98 to Nov 02 - Motorola, Schaumburg, IL
System Engineer

* Designed, developed and implemented software packaging scheme utilizing custom developed shell scripts, custom developed binary files, and RPM
* Performed test installations, removals, and upgrades of custom packaged software
* Provided research and assistance with development of custom Linux server daemon executables

Environment: RedHat Linux 7.2, 7.31, 5Ghz Wireless, TCP/IP, Internet, HTTP, FTP, DNS/BIND, SMTP, Sendmail, Webmin, PHP 3.0 4.0, MySQL, WU-FTPd, gcc 2.96, NFS, Fast Ethernet, Switches

Spirian Technologies, Chicago, IL
System Engineer
* Performance tuning and testing of custom branded hardware products
* Automated testing with Linux shell scripts and Windows batch files
* Developed and implemented incremental hardware/software performance testing plan
* Communicated with vendors regarding problem reporting and resolution
* Documented environment changes, performance results

Environment: RedHat Linux 7.2, Promise ATA RAID Adapter, TCP/IP, Internet, HTTP, FTP, Samba, Fast Ethernet, Linux Configuration, Linux Drivers, Windows 2000, Windows XP

ETSI, Bloomington, IL
Installation Technician

* Installed, configured, and troubleshot PC workstations in educational environments
* Reported progress and problem resolution to school officials
* Provided documentation and instructions to school officials
* Using Norton Ghost utility, create and propagate hard drive imaging scheme

Environment: Novell Netware 5, NDS, Novell ZenWorks, Windows XP, TCP/IP, Internet, HTTP, FTP, DNS/BIND, SMTP, Compaq Evo, Fast Ethernet, Switches

RLI Insurance, Peoria, IL
Web Analyst

* Performance tuning and testing of client-developed server side ASP script applications
* Automated testing with Microsoft Web Stress tool
* Developed and implemented incremental software performance testing plan
* Communicated with developers, administrators, and management regarding test results
* Documented environment changes, performance results
* Provided recommendations to improve performance and application response times
* Provided recommendations regarding further testing scenarios

Environment: Microsoft IIS, Microsoft Web Stress tool, Microsoft SQL Server 7, Microsoft SQL Server 2000, ASP, Dell Network Attached Storage, Dell Storage Area Network, Dell Poweredge
Servers, Dell, TCP/IP

AIG Claims, Springfield, IL
MS Windows NT Server Migration

* Attach new Dell Poweredge 2500 and replacement Compaq 1500 to existing network.
* Reconfigure existing Compaq 1500 servers TCP/IP addressing to utilize DHCP
* Connect new servers to network with Static TCP/IP addressing
* Restore the previous night's full backup sets from tape
* Migrate print queues from old servers to new servers
* Rename old servers and new servers in the appropriate Domains
* Install Backup Exec and configure tape backup jobs
* Install and configure AdminSql Server
* Install and configure Symantec Intruder Alert and Symantec Enterprise Security Manager
* Test user logins and printing
* Remove old server equipment
* Package, and prepare to ship old equipment

Environment: Dell Poweredge 2500 Server, Compaq 1500 Server, Compaq Series 3300 DDS-2 Tape Changer, DLT Tape Drive, Veritas Backup Exec 7.3r2575, Symantec Intruder Alert 3.6,
Symantec Enterprise Security Manager 5.5, Dell Open Manage, DigiPort 8 EM External, TNG Unicenter Remote Control 5.1 build 5.1.0.61, MS SQL Server 6.5, Admin Connect SQL Server, NT 4 Server Manager, NT 4 Server Manager for Domains

Thomson Learning / NETg, Naperville, IL
Linux Specialist

* Analysis and discovery of recently acquired Web Application Severs running RedHat Linux 6.1 and 7.1.
* Repaired and recovered broken elements of various browser-based applications.
* Repaired and recovered broken elements of database import/export functions.
* Repaired and recovered broken elements of automated FTP transfers.
* Repaired and recovered broken DNS functionality.
* Repaired and recovered broken elements of MySQL database server.
* Designed, tested, and implemented MySQL to SQL Server 2000 database migration utilizing MySQL ODBC Driver for Windows 2000.
* Discovered and documented functionality and operation of several Web Applications which relied upon PHP, MySQL, Apache, SSL, FTP, Sendmail, and IMAP. Applications included
eCommerce, Forums, Web-Based eMail interface, User registration process via forms and Sendmail, User status, Data exchange between NETg and Testing vendors, Training Center and
Trainer registration and status inquiry.

Environment: RedHat Linux 6.0 6.1 7.1, Compaq Alpha Hardware, TCP/IP, Internet, HTTP, FTP, DNS/BIND, SMTP, Sendmail, Webmin, PHP 3.0 4.0, MySQL, Apache, WU-FTPd, gcc 2.96

Case/New Holland/DMI, Goodfield, IL
Technical Lead

* As one of two contractors, provided technical leadership and insight for project planning, progress, and problem resolution to the client
* Implemented and revised MS Outlook 98 to MS Outlook 2000 upgrade plan for 160 users.
* Exported and imported individual user mail accounts at each workstation.
* Migrated custom user folders on local hard drive from MS Outlook 98 to MS Outlook 2000.
* Worked with client contacts to resolve performance and storage issues as needed.

Environment: MS Exchange, MS Windows NT Workstation, MS Outlook, TCP/IP, Various desktop and laptop PC configurations from assorted vendors.

NETg, Naperville, IL
Linux Specialist

* Analysis and discovery of recently acquired Web Application Severs running RedHat Linux 6.1 and 7.1.
* Repaired and recovered broken elements of various browser-based applications.
* Repaired and recovered broken elements of database import/export functions.
* Repaired and recovered broken elements of automated FTP transfers.
* Repaired and recovered broken DNS functionality.
* Repaired and recovered broken elements of MySQL database server.
* Designed, tested, and implemented MySQL to SQL Server 2000 database migration utilizing MySQL ODBC Driver for Windows 2000.
* Discovered and documented functionality and operation of several Web Applications which relied upon PHP, MySQL, Apache, SSL, FTP, Sendmail, and IMAP. Applications included
eCommerce, Forums, Web-Based eMail interface, User registration process via forms and Sendmail, User status, Data exchange between NETg and Testing vendors, Training Center and
Trainer registration and status inquiry.

Environment: RedHat Linux 6.0 6.1 7.1, Compaq Alpha Hardware, TCP/IP, Internet, HTTP, FTP, DNS/BIND, SMTP, Sendmail, Webmin, PHP 3.0 4.0, MySQL, Apache, WU-FTPd, gcc 2.96

Integrated Training Solutions Ltd., Dublin, Ireland
Senior Human Capital Management

* Inventoried and created Skills Dictionary detailing all duties, skills, knowledge and training required to function on Softek's SAN product test team and the product support team.
* Evaluated the following SAN related documentation and courses:
* Datacore SAN White Papers
* IBM Introduction to SAN
* IBM Storage Virtualization
* Legato SAN Academy - SAN 101, SAN 105, SAN 110, SAN 120
* Vixel SAN Courses - Designing SANS, SAN Management
* Advanced SAN Services
* Proposal development and authoring
* Presentation development and delivery
* Authored white papers
* Performed in-depth interviews
* Designed and performed data gathering projects
* Created Skills Dictionaries as deliverables
* Maintained office computer network, software demonstration environment, user applications in office environment, and also maintained shared Internet connection for office environment
* Acted as subject matter expert relating to Technology related topics
* Tested software tools for company use and reported results to management

Environment: Microsoft Windows 2000 Professional, Microsoft Windows NT 4, Microsoft SQL Server 7, Microsoft IIS, Microsoft Outlook, Microsoft Office Professional, WinProxy, ISDN, JRun

Teradyne, Deerfield, IL
Configuration / Build / Release Engineer

* Performed the following tasks as a member of the NetFlare product development team:
* Designed, maintained, and supported Linux RedHat 6.2 developer network
* Integrated Linux developer network with Sun Solaris network
* Maintained and administered Linux RedHat 6.2 based source code on Sun Solaris network with Clear Case
* Created production and developer CD ROM's with binary and source code
* Performed initial installation and testing of CD ROM's in customer simulation test environments
* Performed code freeze operations between software releases
* Provided expertise and insight into relevant technologies to improve/enhance software products
* Provided expertise and insight relating to technical documentation
* Provided expertise and insight relating to problem resolution and troubleshooting

Environment: Microsoft Windows NT 4, Lotus Notes 4.5, Linux RedHat 6.2, ClearCase, Ethernet, TCP/IP, NIS/NIS+, FTP, HTTP, Sendmail, DNS/BIND, Internet, HTML, PERL, gcc 2.95

First Farm Credit Services, Bloomington, IL
Systems Engineer

* Installed new Novell NetWare 5 servers for 23 remote office sites
* Migrated data and applications from old servers to new servers
* Troubleshot and resolved server related issues arising from migration
* Troubleshot and resolved workstation, application and user issues resulting from migration
* Designed, evaluated, and recommended a network management strategy including CiscoWorks, Dell Open Manage, Novell ZenWorks, IBM Tivoli, HEAT and SNMP.

Environment: Novell Netware 4.11, 5.0,2, Novell Border Manager, MS Windows, Windows NT 4.x, Attachmate Extra!, Compaq Proliant Servers, various Compaq workstations, Cisco
Infrastructure and Routers, IPX/SPX, TCP/IP, MS Office, Novell GroupWise 5.5 HEAT, Novell ZenWorks, SNMP, Scotty 3.0/Tkined 1.5 for Linux, Dell Open Manage, DELL 2400 PowerEdge
Servers, and various Dell workstations.

IL Dept of Commerce and Community Affairs
Systems Engineer

* Design and implement Workstation TCP/IP plan
* Design and implement Lotus Notes protocol migration from IPX/SPX to TCP/IP
* Design and implement Novell ManageWise and SNMP network management
* Design and implement Lotus Fax for Domino fax gateway server
* Install and upgrade NetWare for SAA, test SDLC adapters for NetWare for SAA
* Install, upgrade and maintain Novell NetWare 4.x and 5.x servers
* Install, upgrade, and maintain Microsoft Windows NT 4.x servers
* Install and maintain Lotus Notes 4.6.x network in multiple locations
* Design and Implement Lotus Notes 4.6.x to Lotus Notes R5 Migration
* Resolve network related communication issues on workstations
* Install and maintain BARR/RJE print system
* Upgrade Sun Solaris server from 7.x to 8.x
* Resolve DNS, SNMP, SMTP, and NAT issues affecting Lotus Notes and Sendmail
* Author and install communication system for Fox Pro data replication application

Environment: Novell Netware 4.11,4.2 5.0,2, NetWare for SAA, Novell Border Manager, Sun Solaris, Lotus Notes 4.6.x, MS Windows NT 4.x, Attachmate Extra!, Compaq Proliant Servers,
various Compaq workstations, Cabletron Infrastructure, Proteon Routers, IPX/SPX, TCP/IP, Lotus Smart Suite with Word Pro and 1-2-3, MS FoxPro, OS/390, CICS, USS

The Data Forge Corporation, Springfield, IL
Software Developer

* Designed and installed Windows 98 Peer-to-Peer network with shared Fax modem
* Designed, installed and maintained Windows NT high volume printing environment
* Developed, tested, and installed medical database with web browser access for clinic intranet using the following: Linux RedHat 5.2, PostgreSQL, Apache Web Server, Sendmail, Hylafax,
Internet

Environment: Windows 95/98, Windows NT 4.x, Linux, PostgreSQL, Sendmail, Hylafax, Internet

First National Bank & Trust, Kokomo, IN
Systems Engineer

* Designed and implemented Novell NetWare 3.12 to 4.11 upgrade for Home Office and 16 remote client sites on a WAN.
* Troubleshot and resolved issues for the following packages: Systeme, Rumba, Attachmate for DOS, NetWare Printing, Compaq Proliant Servers, and HP VG100

Environment: Novell Netware 3.12/4.11, Systeme, Rumba 4.1/4.2, Attachmate for DOS, NetWare Bindery Printing, Compaq Proliant Servers, HP VG100 Network, Microsoft Office Suite

First of America/National City Bank, Springfield, IL
Systems Engineer

* Prepared and replaced Windows 95 client workstations at multiple sites in 5 cities.
* Provided Tier 2 support for various software packages: NetWare 4.11, Lotus Notes, cc:Mail/cc:Mobile, Microsoft Office, Lotus Smart Suite, Netscape Navigator, Internet Explorer, Microsoft
Outlook, Attachmate Extra!, IBM Personal Communication Manager, 3270 Emulation, Novell NetWare Printing, Windows NT Server, DNS, and DHCP.

Environment: Lotus Notes, Lotus Smart Suite with Word Pro and 1-2-3 Windows 95, NetWare 4.11,cc:Mail/cc:Mobile, MS Office, Netscape Navigator, Internet Explorer, MS Outlook, Attachmate Extra!, IBM Personal Communication Manager, 3270 Emulation, Novell NetWare Printing, Windows NT Server, DNS, DHCP, Microsoft Office Suite with Word, Excel, and Access

Jan 96 to Aug 98 - Franklin Life Insurance/American General, Springfield, IL
Network Analyst

* Designed, installed, integrated, and maintained cc:Mail and Lotus Notes communication systems.
* Designed and maintained synchronization between cc:Mail, Lotus Notes and EMC/TAO.
* Maintained telephone equipment reporting system, utilizing MQ Series and 3720 emulation data transfers.
* Tested file transfers to mainframe via FTP.
* Tested 3270 emulation via Telnet, 3270 via Host on Demand (Browser, Java, Novell Web Server and NetWare for SAA).
* Designed, administered, implemented, and optimized Firewall, TCP/IP, SNMP, IPX/SPX, AppleTalk, Ethernet, Fast Ethernet, Token - Ring, Bridges, Routers, RIP I, RIP II, OSPF,
Hubs/Concentrators, ATM, ISDN, Frame Relay, V LANS, LAN Emulation, and Dial-Up (inbound and outbound) connections.
* Designed, coordinated, and implemented corporate (nationwide) intranet utilizing Lotus Notes, Microsoft Internet Explorer, Netscape Navigator, Net PC's, Telnet, FTP, HTTP, HTML, DHCP,
Boot P, HTTP, DNS, WINS, SMTP/POP3, Visual Age for JAVA for Windows, JAVA Beans, WWW for CICS, OS/390, Netware for SAA 1.3/2.0/2.2, and USS.
* Designed, implemented, integrated and optimized Novell NDS and Windows NT networks. Support software packages including DOS/WIN 3.1, WIN 95, Novell NetWare, Novell LAN
Workplace, cc:Mail, cc:Mobile, Lotus Notes, Lotus Domino, Linux Red Hat, Linux Slackware, SCO UnixWare 2.0 on Intel, Silicon Graphics/Xerox Colorbus Printer, Attachmate Extra! for
Windows, Novell LAN Workplace, 3270 and 5250 emulation, ManageWise, Sniffer, Compass.
* Troubleshot general workstation connection problems for both LAN and remote access.
* Acted as Liaison between network and programming staff for client/server based application development.

Environment: Lotus Notes, cc: mail, Microsoft Office with Word, Excel and Access, Visual Basic, Firewall, TCP/IP, SNMP, IPX/SPX, AppleTalk, Ethernet, Fast Ethernet, Token - Ring, Bridges,
Routers, RIP I/II, OSPF, Hubs/Concentrators, ATM, ISDN, Frame Relay, V LANS, LAN Emulation, Dial-Up (inbound & outbound) connections, OS/390, CICS, TSO, EMC/TAO, 3270, USS, MQ Series, ROSCOE

Nov 95 to Jan 96 - Computers and More, Taylorville, IL
Systems Engineer

* Designed, installed, troubleshot, and maintained Novell NetWare and GroupWise networks, connect Novell NetWare networks to Internet Service Provider.
Environment: Novell Netware, GroupWise, Internet, and Visual Basic

Jul 95 to Nov 95 - Inacom Information Systems, Springfield, IL
Systems Engineer

* Performed software implementation such as design, installation, configuration and user support of Attachmate Extra! for Windows 3270 Emulation for Ethernet and Token Ring, PCTCP
Internet Access software on Ethernet and Token workstations, GroupWise 4.1 network design, implementation, and administration, and GroupWise modem connections for remote
workstations and servers.
* Member of assigned client site PC support team to design and implement 500 user Novell NetWare 3.11/4.1 WAN and Mainframe software interfaces.
* Performed extensive maintenance of vendor software packages such as Microsoft Office, Word Perfect, GroupWise 4.1, Novell Netware, and Banyan Vines. Perform tuning and measurement
functions to improve network system performance and hardware utilization with LANalyzer for Windows, Sniffer, Novell ComCheck, MS Diagnostics, Snooper, and Multimeters.
* Researched software operating developments such as Windows for Workgroups, Windows 95, Windows NT, Novell NetWare, Linux, Unix, Banyan Vines, Macintosh, and OS/2.
* Prepared detailed documentation of changes and updates to all systems.

Environment: Attachmate Extra!, 3270 Emulation, Ethernet, Token Ring, PCTCP Internet Access, GroupWise 4.1, Novell NetWare 3.11/4.1 WAN, Mainframe, LANalyzer, Sniffer, Novell
ComCheck, MS Diagnostics, Snooper, Multimeters, Windows for Workgroups, Windows 95, Windows NT, Linux, Unix, Banyan Vines, Macintosh, OS/2

Jan 95 to Jul 95 - ABRC, Springfield, IL
Support Technician

* Established and maintained working relationships with IBM hardware and software representatives, Microsoft software representatives, office manager, and users. Implement PC to
System/36 communications for file transfer and 5250 emulation for Windows 3.1 and Windows for Workgroups 3.11.
* Provided software development consultation services to users of System/36 and Windows for Workgroups 3.11 Ethernet network.
* Customized vendor supplied software to fulfill the unique requirement of a bookkeeping database and reporting system utilizing Microsoft products: Access, Excel, Word, PowerPoint and
Publisher.
* Conducted software research and revisions to network bookkeeping system.
* Coordinated programming and system analysis with office manager to accomplish desired improvements in network bookkeeping system.
* Analyzed, designed and controlled information flow for record keeping system.
* Performed system tuning and measurement of network and 5250 Emulation.
* Improved operating system to achieve utilization of computer hardware.
* Researched software developments to facilitate database system migration from IBM System/36 RPG II to PC network. Produce documentation of system operations.

Environment: IBM System 36, RPG II, PC, Ethernet, Windows 3.1, Windows for Workgroups 3.11, MS Office with Word, Excel and Access

Oct 92 to Jan 95 - Independent Software Instructor, Springfield, IL
Software Trainer (Contract)

* Prepared and delivered lectures and author courses on theory and functions of computer systems, machine logic, storage and number systems, microcomputer operating systems,
peripheral equipment, computer history and development, and software applications.
* Professional courses taught: DOS, Windows 3.1, Microsoft Excel 5, DBASE III+/IV, Novell Netware Administration, Introduction to Microcomputers.
* Maintained vendor software packages such as Microsoft Office, Word Perfect, Novell Netware, DOS, Windows, Excel 4/5, Dbase IV, OS/2, Trumpet Winsock, Netscape, Mosaic, Geo Works,
Microsoft Works, Quattro Pro, and Lotus 1-2-3.

Environment: DOS, Windows 3.1, Microsoft Excel 5, DBASE III+/IV, Novell Netware, Microcomputers, Microsoft Office, Word Perfect, Novell Netware, OS, Windows, Excel 4/5, DbaseIV, OS/2, Trumpet Winsock, Netscape, Mosaic, Geo Works, Microsoft Works, Quattro Pro, Lotus 1-2-3

Oct 92 to Jan 93 - Lincoln Land Community College, Springfield, IL
Adjunct Professor

* Prepared and delivered college level lectures and tests: Microsoft/IBM DOS 5, Introduction to Microcomputers.
* Supervised and developed internships for Office Information Technologies.
* Established and maintained working relationships with students, employers, and college officials.

Environment: Microsoft/IBM DOS 5, Microcomputers