Objective Obtain a senior-level position as a Project Manager, Program Manager, or Business Analyst Employment History Sun Microsystems, November 2000 - November 2001 Project Manager 2 Analyzed complex business requirements, planned and implemented solution-based projects ensuring consistent global business processes within the Enterprise Services organization. Developed coordinated implementation plans for business proposals. Performed Project/Program Management functions, ensuring alignment with global business system strategy. Developed alternatives consistent with Sun Enterprise Services' global initiatives and corporate short and long-term strategic goals, monitored team progress against goals, provided project status to management for project management activities including business requirements, analysis and testing. Acted as primary liaison between the global business groups, business systems integration and implementation planners, project/program managers within and external to Sun Enterprise Services, and the technical staff. Ensured all parties complied with stated business systems strategy. Reviewed integration and implementation planning efforts for information systems, verified that all plans and schedules maintained consistency with global business system strategy, and evaluated and influenced third party package implementations. Participated in cross divisional/functional teams with respect to planning and/or implementation schedules. Analyzed complex business processes, schedules and plans; recommended and provided appropriate solutions where needed. Evaluated existing schedules and developed recommendations to integrate, improve, expand, or consolidate. Architected, implemented, and supported the Livelink environment for the Global Business Systems organization. Livelink, from Open Systems Corp., is a collaborative knowledge management application that is the repository and primary access point for global development, implementation, and change control for the organization's software applications. Sun Microsystems, June 2000 - October 2000 Project Manager 1 Business project manager for the Sun Enterprise Services Data Warehouse Logistics projects. Partnered with the business and IT to migrate logistics data into the warehouse. Developed standardized data models and business reports. Teamed with worldwide and cross-geographical organizations to share best practices. Performed project management activities for eBusiness initiatives and systems development within the organization and among it's associated service providers. IBM Global Services, July 1996 - December 1999 Senior Project Manager Project manager for IBM Global Services supporting the Lucent Technologies Application Development and Maintenance (AD/M) account. The project scope consisted of 1,500+ people in seven major US locations supporting 500+ corporate application systems. Performed project management activities, including estimates, assumptions, and financial projections; application migration schedule; status reports to customer and senior management; issue, problem, and risk management and resolution. Developed and implemented organizational AD/M project management policies, processes, and procedures that are Software Engineering Institute - Capability Maturity Model (SEI CMM) Level 2 compliant. Managed Y2K projects for Lucent Network Systems. Partnered with customer, Year 2000 Conversion Centers, and IBM teams to develop strategies, inventory applications, train development teams, track progress, and successfully complete Y2K conversion center pilot projects. Developed Transition Reporting Expert (T-Rex) a Lotus Notes-based client-server database application. Provided support and recommendations in the areas of transition planning and contract data management. Staffed 100+ technical contractors in the first 60 days of the account. Assisted with transition of approximately 400 Lucent regular and contract employees into IBM. Acted as a mentor to the management and technical teams. Contributed to achieving a 93% customer satisfaction survey rating with the Lucent customers. Acted as the purchasing focal point for AD/M organization. Teamed with Lucent customer, IBM Purchasing, Vendor firms, and Management Team to coordinate purchasing activities, resolve issues, and provide ongoing customer communication. Worked with the management team to reduce costs by replacing high cost contractors. Performed Capital Expense coordination. Analyzed and submitted business cases as input to the Capital Plan. Inventoried all personal computers and related capital equipment. Developed and deployed standard desktop and mobile computer configurations. Tracked equipment transferred from customer to IBM. Educated the management team on the IBM Property Control Facility (PCF). Resolved software license issues between Lucent, IBM and vendors. Planned and performed 'State of the Union' tour to determine AD/M organization status, analyzed results, and recommended improvements through interviews with entire management staff. Acted as mentor and technical advisor. Provided project management expertise for Lucent development projects in the Denver and Santa Clara locations. Deployed Lotus Notes to management team. Provided education and support for new users. Participated in Lucent Technologies engagement by performing customer site visits, due diligence, and personnel interviews. Partnered with the IBM marketing team to engage and win the account. IBM Corporation, January 1996 - July 1996 Application Development Manager Managed an Application Development Support group consisting of 25 analysts, programmers, and DBAs in support of multiple commercial and internal accounts. Transitioned IBM SMS Database Systems department work and personnel to IBM Global Services System Support. Reviewed and approved project estimates, schedules, and plans; implemented recovery actions where appropriate. Recruited and hired IT professionals and college graduates to meet customer requirements and expectations. IBM Corporation, August 1994 - January 1996 Commercial Support Manager Managed a diverse group of IT professionals, including supervisors, team leaders, business analysts, and customer service representatives. Performed customer and executive management presentations; personnel performance planning, counseling, and evaluation; salary administration; budgeting, forecasting, and financial analysis; worked with marketing and finance teams to develop and implement electronic commerce, software registration and key services, call centers, and other commercial offerings while following defined corporate business practices, cost estimating, and project management techniques. IBM Corporation, February 1993 - August 1994 Staff Programmer/Analyst Led development teams in system architecture, design and development of large, highly complex business and manufacturing systems. Participated in exploratory activities into new market sectors, application solutions, and the use of business partners. Led teams of 5 to 15 programmers, analysts, testers, and users in the development and implementation of solutions. IBM Corporation, August 1986 - February 1993 Programmer Designed, developed, and implemented Information Systems software applications. Developed business justification, requirements, system design and architecture using various methods including prototyping and rapid application development. Utilized CASE tools and SDLC methodology. Provided end-user education and support. IBM Corporation, June 1985 - August 1986 Customer Engineer Provided field engineering support for commercial banking customers. Performed hardware and software support for PC equipment and peripherals. Education Regis University - Denver, Colorado Computer Information Systems Master of Science, Honors Graduate Graduation Date - December 1994 GPA - 4.0 (scale of 4.0) Regis University - Denver, Colorado Computer Information Systems major, Business minor Bachelor of Science, Magna Cum Laude Graduation Date - May 1992 GPA - 3.9 (scale of 4.0) Certificates/Awards Software Engineering Institute - Capability Maturity Model for Software (SEI CMM), March 1998 George Washington University - Project Management Professional Training, Nov. 1997 - May 1999 IBM Corporation - 14 individual, team, and corporate financial recognition awards 1990-1999 References Available on request