| | Seeking a position as training specialist or in Management Information Systems. Enjoy integrating latest technology with real-world skills.
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| | | Peoples First Community Bank, Panama City, FL |
January 2002 - Present |
Establish, maintain, and enhance customer depository relationship.
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| | | EduTech Centers, Clearwater, FL |
June 2000 - November 2001 |
| MicroSystems Technology Instructor |
Design and deliver computer classes in Microsoft Office applications, operating systems, and Visual Basic.
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| | | Fortune Savings Bank, Clearwater, FL |
1991 - 1992 |
Designed and conducted technical, software, sales, and customer service training classes for new branch employees.
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Additionally, I created a computer training lab for non-branch employee training on Office Suite software.
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| | | Goldome Savings Bank, St Petersburg, FL |
1979 - 1990 |
| Training Manager/Specialist - Branch Manager |
Certified Sales Trainer; delivered a variety of training programs to 350 branch and support department employees in Florida, including call center/telephonic banking employees. Scheduled, coordinated and analyzed effectiveness of customer service, technical training, policy/procedure, sales, and management development courses for 500 employees. Provided on-the-job support for employees. Administered tuition reimbursement program.
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As data processing liaison, interfaced between on-line data processing and all departments, performing troubleshooting between hardware and software vendors.
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| | | EduTech Centers, Clearwater, FL |
Completed nine month MicroSystems Technology program in six months. Course work included Microsoft Office, networking, Visual Basic programming, operating systems, hardware, and web design/programming. Graduated with honors with a GPA of 3.83. Hired as substitute instructor prior to graduation.
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| | | American Institute of Banking, Clearwater, FL |
Completed various banking, finance, and business courses.
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| | | St. Petersburg College, St. Petersburg, FL |
As degree seeking student, took a variety of courses required for business degree.
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| · | Lotus and various software
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| · | Excellent communication skills
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| | | · | History (participate in War Between the States Reenacting)
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| · | Genealogy (coordinate several genealogy web sites and discussion lists on the Internet)
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| · | Photography (received International and local awards for photography)
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| · | SCUBA Diving (Master Scuba Diver trainer with Professional Association of Divers)
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